Des has always been good to deal with. He is good at communicating what to expect and provides clear information. He's a really friendly person and I know I'll be treated well when interacting with him.
I am sincerely grateful for the careful professional and thorough maintenance I always receive at Findlay Toyota. Thank you!
**** is always so kind and thorough and explains every detail. Thank you :)
Service manager was very friendly and helpful in getting my service done. Kept me updated on progress of the job.
Amazing service as always!!!
Service writer
was completely confused and lacked computer skills . Asked me when was my last visit , response 2 months ago
No she said I haven't been in since 2024 November. She was looking at my 2008 tundra. She entered wrong vin. Info . Was rude , asked my date of birth, for what reason. This went on for 10 - 15 minutes. Haley was under trained uniformed of fondley standards and customer service. She said my service was going to be over 300 hundred dollars take several hours .For a oil change . Ill not hurry back for future work if I have to contend with her.
Thanks Zach for getting it done ! No notes
Randy completes outstanding customer service and he is very personable.
Thank him for making me feel comfortable. He is very easy to trust.
Hallie and the entire service team were wonderful. We were passing through from out of state and they serviced our truck in a couple hours without an appointment, WOW. Everyone was polite and helpful. Thank you…
Appreciate James' ability to have my vehicle serviced and get me in and out in a timely manner. Also the shuttle driver was very friendly and courteous. Thank you.
Des was thorough, clear, and kind. Very happy with communication!
Zachery was professional and polite. He got the job done. I will ask for him next service.
Randy is a very courteous and friendly service person. He is attentive to our needs and concerns. We trust his judgement in the management of our vehicle. Since we live in Fountain Hills AZ we have made a commitment to drive to Findlay Toyota for our service because of Randy’s professional experience.
Zach was very prompt in getting my car done. He is great to work with .
Craig
Des is always polite, respectful and knowledgeable…a pleasure to work with!
It was a little confusing where to wait and that my name was not entered accurately but everyone was helpful and I just wanted my oil changed. So thank you.
Just one comment: when I made the appointment, it would have helped me to know that it would take most of the day. Fortunately I was able to rearrange some appointments, but I assumed a couple hours at most, since I was not told otherwise. Dave was awesome as well as the shuttle driver.
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