Service Center

Real Reviews From Verified Customers

Craig C.
5 out of 5
2/1/2024
Zach has been very diligent and responsive in the effort to solve a difficult situation with the Tacoma ! I appreciate the patience as it’s been difficult to make a decision on the repair or sale of the vehicle.
Geraldine C.
5 out of 5
1/31/2024
Thank you for being prompt and efficient on the service provided. Keep up good work.
Ryan R.
5 out of 5
1/31/2024
Great customer service. He represents Toyota brand well.
Annette S.
4 out of 5
1/31/2024
**** and your staff were very pleasant and professional. The waiting area was also very comfortable. I would suggest a coffee/ beverage area, and bottled water for those waiting for more than an hour.
Douglas C.
4 out of 5
1/31/2024
Good transaction, as always.
Steve A.
5 out of 5
1/31/2024
Great and timely service. Like the new app for sending the approval app for continued service.
Barbara T.
5 out of 5
1/31/2024
Ok
David T.
4 out of 5
1/30/2024
was finished right when it was promised.
James H.
4 out of 5
1/30/2024
Service was done well! They found all the things that make a Volkswagen a Volkswagen: it’s leaking from everywhere. Should’ve bought a Toyota from Toyota! But they said they’d fix it anyway because they’re such nice people. Car wash was open and expedient, and so was the advisor ;)
Gary S.
4 out of 5
1/30/2024
Timely and courteous. Helped me figure out payment plan
Ann S.
5 out of 5
1/29/2024
You all are courteous and friendly. I felt really welcomed and valued. Glad you r our dealer.
Donna H.
1 out of 5
1/29/2024
My ‘problem’ is still not fixed. My car has spent quite a few hours at the dealership now (different days), without a remedy. The service manager and **** were very nice, but as I said, that hasn’t gotten the care fixed.
Valerie Y.
5 out of 5
1/28/2024
Clayton provided great service. Was greeted right away and was provided updates throughout our service.Thank you for a great service experience.
Art R.
5 out of 5
1/28/2024
Great service and awesome staff.. thank you ????
Jane R.
5 out of 5
1/28/2024
Always a great experience!
Michael G.
2 out of 5
1/28/2024
When I arrived in the service area and got out of my car I was greeted by someone who said a service advisor will come to talk with me. I told him it's very cold out here. I'm walking inside. Several minutes later I was approached by a service advisor that said they were looking everywhere for me and I was supposed to stay by my car. This is my first concern that the communication was lacking. The final thing is that my car wasn't washed once the service was completed. I thought this was just part of Toyota's. Excellent service. I was mistaken
Piero C.
5 out of 5
1/28/2024
Everyone was helpful and courteous. I bought my truck at Findlay Toyota, I religiously bring it in for service and repair at that location and will continue to do so for the life of the vehicle. Special thanks to Randy, Hallie and Zachary. And thanks to the Toyota team for providing an excellent customer service experience through out the years.
Louva K.
5 out of 5
1/28/2024
The service on my truck went real good,I just want it finish. Thank you much
Bradley G.
2 out of 5
1/27/2024
Please return call. Thank you Brad ****-****-xxxx
Robert G.
5 out of 5
1/27/2024
Zach was great

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