My car didn't get vacuumed and all the ones in front of me did.
Service adjusted our tires to 42 lbs on all four tires. It should have been 33 as it said inside the door and was already 33 when we came in. The dashboard icon came on and discount tires adjusted them.
James’ communication was wonderful - timely, thorough, friendly, consistent. The maintenance was performed well and the car looked and drove really well after service. Thank you!
James was very easy to work with kept me notified on cost and repairs that needed to be completed. I would like to work with James in the future for my next service visit.
Job was completed Monday morning as promised.
My summary paper work did not have the tire pressures filled in. I asked the service advisor if they were checked, and she said yes. I asked her to check, and she spoke with the technician who said the computer would not allow him to enter the pressure but is was ok. These are aftermarket tires and there is a sticker on the inside door. That specifies the filling pressure of 46 psi. She mentioned 40 psi, and that it was corrected. I get home and check and all tires are at 30 psi. This is extraordinarily poor form and lack of attention to detail. Particularly when I asked about it.
James’ customer service was very appreciated. He kept me informed of the status of my vehicle by texting me. I had a positive visit with your dealership because of my service adviser, James.
Jimmy went above and beyond to help us. I appreciate his help!
The service was great and quite fast .
Paid $1300 for a new axle and the problem hasn’t been addressed.The popping noises are as bad as before. Disappointed with the results.
Excellent customer service as always. Keep up the great work Michael and Flag Toyota
Kudos to the staff of Findlay Toyota.
Jimmy, you rock as a service advisor.
Thank you once again for superb service and good communicating with me about my Honda.
As I said there I bought my Honda there at Findlay’s ten years ago. Always good service and pleasant atmosphere.
Thank you.
Findlay always treats us so well, and James was no exception. A sincere thank you from our family!
Everything and everyone was very professional.
I thought the service was great but the repair costs high.
Just being honest. Thx
I appreciate the discount.
Thanks for the prompt and friendly service!
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