Straight forward, clear communication.
Job well done.
Great service, fast, was able to be dropped off somewhere in the meantime.
Hallie was very kind and knowledgeable about any questions I asked. She gave me facts and let me make the decisions, rather than try to just sell me on everything suggested. Always smiling and that is huge in customer service these days.
Excellent customer service. The text updates were much appreciated.
All staff were very competent, thanks to everyone!
Very professional service !!
Keep up the good work
Very attentive to detail, noted an error on the invoice and got it corrected.
He was very helpful and kind! The service was also faster than I was expecting, which was a nice surprise.
Great and friendly service....NO SURPRISE needs to be done lust.
Wonderful experience.
Went well. Hallie was grest,kept me informed and called 20 min before pickup. Truck was ready and clean!perfect! Thx
James did an outstanding job made me feel comfortable with the information I got and requested. Thank you.
I do not like your texting system. I orefer email. There were no snacks or popcorn.
Always great service and excellent service staff. I appreciate the info on what service our vehicles received or needed.
Zach was great. Even rhough I ended up spending over three hours in your waiting area, Zach’s manner and profuse apologies made it tolerable.
Very persoanle, attentive
Great service and staff. Halle is the best!
I’m very happy with **** expertise and's he was very helpful and updated on my vehicle progress
My service experience was nothing but excellent today at Findley Toyota Flagstaff. I was greeted promptly upon my arrival at my 1pm appointment time and was quickly checked in by the Service Advisor Michael Hanson. Michael also took the time to answer some questions I had about future long term care of my new Crown. I was impressed that he contacted one of his expert mechanics to find the answer to a detailed question I had. My service issue (2nd key for my new Crown) was quickly taken care of and I was on my way! Upon driving off, it was a touch to find my carpets vacuumed.
Over the 8 years I’ve lived in Northern Arizona, Findley Toyota Service in Flagstaff has always done me right.
Social