Everyone at the dealership was great and always friendly! Zachary went above and beyond and takes the time to explain things!
Thank you for the shuttle service. You have an awesome crew in the service department..very polite, courteous and accommodating.
This is a 10-month-old vehicle. It was recommended that I have new wipers, alignment, rebalancing of tires on this lease vehicle. I do not like being upsold. I do not like being told that something needs to be done every time I come in for service. Advisors are nothing more than salesman. If my car actually needs something I would do the work to get it done. Also, I asked about a cabin filter because it smells like an evaporative cooler. That item alone was nearly $100. I can buy those at a Auto Prt store for about 20/30 bucks. You have enough customers and enough inventory that you shouldn't need to upsell on everything. Leslie and ty never tried to upsell. You used to offer free services for small items. That day is gone. Every time I come in I'm on the defense.
Excellent, expeditious service
Super helpful and always kept me in the know.
**** did a great job. I was happy with a job well done and quick.????
**** was amazing. I went in as a walk in for an oil change and he got me in right away and my car was ready for pick up . Thank you ****.
Your customer service is superb, one of the reasons why I keep coming back to Findlay Toyota of Flagstaff. You all are doing a wonderful job keep it up.
I would be interested in trading in but I’m looking for a single cab 4x4 Tacoma . Until one happens to show up, I will be waiting on your call. Thank you for your service.
Excellent service. Superior communication and accommodating my tricky schedule. Knowledgeable and patient with my questions. I'm incredibly grateful!
She was very helpful n professional
Ms Hepler was very helpful and kept me informed on the issue. Took seven hours to get an answer, but I was a walkin so no surprise. Thanks to the dealership for washing a dusty Taco and cleaning the interior.
Holly was exceptionally courteous and friendly. She appeared knowledgeable about the service that I was received.
I appreciate the excellent service provided by Finlay Toyota.
Did a good job, thank you!
Hailee and the team did a great job
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