I was notified that I should replace the cab air filter and I marked yes to authorize it and I thought it was done but when I got home from work and read the report , I saw it wasn’t done . I’ m sure it was an oversight on both sides and I’m hoping I can arrange to go back and get it resolved . Other than that , I was very pleased with the service . I was well informed during the servicing of my Tacoma and look forward to bringing it back to your service department for the duration of my ownership .
Efficiency
Professional
Friendly
I am satisfied with Services done on my car and customer services was great.
**** is always very polite, patient and professional!
My experience in your service department was the very best I have ever had. The staff was kind, understanding, very informative, and actually I cannot say enough good things. I think along with exemplary customer service, I would have to add integrity. I would be happy to recommend Findlay Toyota Service and the tech Andrew to every one needing service on their Toyota.
VERY GOOD with communication with what needed to be done and the progress .
Thank you for today's service. Timing was good. We did have to wait awhile at check in. The guy that took our name never returned. However, a girl came and checked us in.
The front brake stutter when descending and the truck pulling to the left were both fixed. Thank you!
She was really nice and very welcoming and just overall great!
**** was very pleasant and professional, informing me about the availabile renewal of our prepaid service agreement, as well as minor issues identified during the inspection. Thank you **** for insuring my beloved Prius has significant useful life remaining. This is our third Prius and all have been wonderful, long-lasting, dependable vehicles that provided many years of worry-free transportation.
I always receive great customer service. Everyone us so friendly.
Zachery is a great service advisor! He is professional, timely, and honest.
Zach was very helpful & knowledgeable. He explained everything! Give him a raise!
Great service. Friendly staff!!!
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