Zach has great customer service skills, and the service was prompt and efficient.
Thanks for taking care of my Chevy Colorado even though it's not a Toyota.
I have no comment. all guys do a good job
Zack is amazing. If I could have him every time, I would be very happy. ???? He has gone above and beyond. Thank you, Zack.
Halle was and is a great help with the unfortunate situation with our Highlander. We appreciate her help.
Overall satisfied with the visit there. ..... thank you ****..
He was very personable. His time estimate was good. The car was ready 15 minutes earlier than he had estimated
We really appreciated your dealership, helping us out when we suspected car trouble while driving from Colorado to Tucson. In the previous town, we could not get anyone to look at our car, and you took us same day and got it all checked out and a reasonable amount of time. Thank you so much. We really appreciated your help and service in a stressful situation. We were even able to get a shuttle ride to somewhere nearby to eat so we could have some thing to eat while we were waiting to get back on the road. We would not hesitate to recommend your dealership to anyone we know who has a Toyota or would want to buy one in the Flagstaff area.
Zach was courteous and knowledgeable. My experience could not have been any better.
I smell antifreeze still. I'm not satisfied with my service.
Thank you , Findlay Toyota..Flagstaff!
The service rep Zachary did not call me once over the 9 hours you guys held onto my car for a 3 hour job. Even after calling the front desk multiple times and explaining the situation, I got 3 texts over the course of 2 hours. They had to order a new compressor for the AC and that it would come in a few days so we were to reschedule. I set the time with him as today at 9 am, and then went to pay for the part. I find out today that I was never scheduled. Had 0 time for me and didn't even do things correctly. Absolutely worst car service experience I've ever had. Now I have to schedule my self for a week out since I need to get to work at 6 am...
Thank you for always taking care of me and our vehicle.
Very good. This was very informative and excellent service. Thank you
The only issue I had was that I had paid for three services and was never told that there was an expiration date
Very thoughtful person including Hallie helper; venza is in great shape; got an oil change and 2 more years on my auto license at fmv in flagstaff!
Car interior smells like oil and gas.
Thank you, James. Well done!
I was told that my service would include a car wash and vacuuming. After a 2 hour wait when my car was finished, and I went to get it, I noticed it was not washed or vacuumed. I didn't say anything and just left, but clearly there wasn't much care there. Honestly that's not even that big of a deal to me if it isn't included, but then don't SAY that it's included and not have it done. It comes off as deceiving in order to just sell the service.
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