She was helpful and even parked my vehicle while I finished my work. This is going the extra mile for a customer
MGB
Excellent service and great service advisor. Thanks for taking care of me!
A very friendly team of service, with good communication on what needs done and in a timely manner
Service assistant that helped me was not approachable and supportive. Maybe it was due to not having an appointment for oil change. He was vague in the time it would take for the oil change. As a customer I would like to see more of a friendlier interaction and helpful attitude from him. Even if the service department was backed up. It would help your customers a lot if he was willing to answer questions with a smile and not rush your customers out quickly. For example sign here and your done see ya! Just a heads up. Other than that your establishment is always a pleasure to visit! Thank you!
As usual, I had great service at Findlay. John, my service rep was attentive, kept me informed and monitored my car through needed work to get it back to me clean and ready to go.
Michael was friendly & helpful. The time he told the service would be completed was spot on.
Micheal did a great job ensuring that all concerns with my vehicle were addressed and completed. He seemed genuinely interested in making sure there were no problems and test drove the car himself to check it out. I really appreciate his attention. Thank you!
Always excellent service. I have been a customer for many years and wouldn’t even consider going anywhere else.
Excellent service, and it was done quickly.
Excellent communication, work completed at the time estimated.
It took way longer than it should have
I received the completed service in about 1 hour. Usually it takes 2 crore hoursj
Hallie was great, she provided excellent service and kept me informed as my vehicle was in the shop. Her up-to-date texts kept me informed. Please thank the shuttle driver, he drove safely and has exceptional service as well. Overall, my experience with this particular service was great. Even the amount of time for the full service was great, one hour unlike the long 2hr or more hours in prior visits for the same type of service. I don’t know if it was the snow or the early appointment but the service was on point and on time today. Thank to the department. ~ Anderson “Andy” Yazzie Jr.
The staff was great! Hallie sent me updates and was very nice. However, I scheduled to have warranty work done and you guys couldn’t do it all that day. I’ll have to come back, which is very inconvenient for me. I would have appreciated knowing that it wasn’t going to be done at this appointment in the first place. Thanks
Hallie is a great service agent! And has always been very helpful and reliable during all our services for both our vehicles.
Hallie was very helpful and responded ina timely manner to my questions
Thank you so much John, for treating my 26 year old vehicle with pride and care. She has a lot of sentimental value to me, and it was a pleasure to have that value honored by you and the team.
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