Findlay Toyota Flagstaff Auto Repair Service

Hallie is amazing!! I have worked with her a few times now, and am impressed with her knowledge and willingness to answer my questions. She’s a keeper for sure.

Job well done!!

Michael is a great technician. He explains all upcoming services and the reasoning for them. He got my vehicle in on time and out on time. Good work by both him and his team in the back!

Mike is kind, helpful and responsive. I felt listened to and understood. He took the time to ensure he had the details of why I was taking my vehicle in for service and kept me posted on the status of my vehicle.

Findlay is always friendly and knowledgeable on all sevices

John was professional and helpful

James did a great job. Very attentive, letting me know the progress of my car. Thank you!

Our service advisor was very much helpful and communicated well with us about our vehicle.

Zach was awesome and took care of everything and knew exactly what I needed, and was more than helpful in making sure everything got done!

Thank you!

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well done as always

Haley is the best. I have seen there over the many years I’ve been dealing with you. She is punctual, courteous, and understanding I love dealing with her. She is a keeper. Please don’t lose her.

Hallie was great!

**** was very friendly and supportive with our questions. Great personable skills.

Thanks

Hallie is intelligent and knowledgeable about the whole process. She does a great job of explaining everything.

**** was super helpful and informative!

1. The gentleman helping us could benefit from customer interaction skills and present with a bit more humility. 2. The pricing for the oil change was increased when I got there and the "gentleman " was quite condescending when discussing it with me. 3. I was shocked when discovering that I had $8000 worth if work needed on a Tundra with only 114k miles. I was spoken to as if I was an an absolute idiot who didn't even deserve the vehicle. This is a Tundra that I paid a lot of money for that shouldn't need $8000 worth of work at this mileage. That's why I bought a Tundra. I don't appreciate "The jokes on you" attitude. So, he stuff his high and mighty attitude and I will stuff Findlay because I'm not coming back to be treated this way again. I drove 4 hours in snow and traffic to get there and I don't need to be treated this way. And...I won't be buying a Toyota again. I've owned 51 cars in my lifetime. Never have I had any vehicle that needed $8000 worth of work at 114,000 miles. Goodbye Findlay, goodbye Toyota.