Bill was friendly and helpful Great costumer skills.
My experience with Keyes Lexus was great and Bill Horvat was very personable and professional.
Bill was great as always!
Bill is a great person who understand and knowledge my needs.!!
Thank you.
Very friendly and attentive. However I experienced poor knowledge of whether additional requests, as simple as check good functioning of wipers, was actually attended to. Not on the post service report, service advisor 'assumed' it had been done.
Great service and Bill Horvat delivered a job well done. Thank you!!!
Bill is great always recieves us with a smile..best customer service.
Alejo always a gentleman and makes sure I get great service. Thank you!
My appointment was at 7:45 a.m., and Bill was right on time—bright, early, and ready to go. He got me checked in quickly and made the whole process smooth and easy. The staff is fantastic overall, which is why I give Lexus of Van Nuys a solid 10/10. Bill H is a big part of the reason I keep coming back. Professional, friendly, and genuinely caring. Give that man a raise… he’s earned it!
Great customer service from Anthony.
Very professional people and good service
As always with Bill, service done well and on time
Alejo Morales is an excellent service advisor, he gave me peace of mind explaining what everything was done correctly
He was very helpful and nice and easy to get in touch with
Professional and informative.
Excellent service from Anthony
Bill was great to work with!
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