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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1630 reviews 63%
4 star 514 reviews 20%
3 star 56 reviews 2%
2 star 204 reviews 8%
1 star 194 reviews 7%
Review Us
Patricia K.
5 out of 5
8/16/2024
Love my Hollander and everyone at Robertson Toyota s were great
Beverly R.
5 out of 5
8/16/2024
I am very appreciative of your kindness fixing my tire. Thank you!
Jimmy D.
5 out of 5
8/16/2024
Thanks
Mike B.
5 out of 5
8/16/2024
Larry Fee is incredible!! I trust him completely when it comes to our cars!
Eric S.
5 out of 5
8/16/2024
Happy with everything
Billy H.
5 out of 5
8/15/2024
Great service
Karen T.
5 out of 5
8/15/2024
Greatly appreciate what you did
Ken B.
5 out of 5
8/14/2024
Have a nice day
Kenneth D.
5 out of 5
8/14/2024
Michael was great to work with and explaining to me what was wrong with my vehicle. Great service.
Marshall M.
5 out of 5
8/13/2024
I was impressed with the process and speed!
Jack M.
5 out of 5
8/12/2024
The service experience met all expectations.
Patrick C.
5 out of 5
8/11/2024
Service advisor was awesome!
Jeffrey Q.
2 out of 5
8/11/2024
I don’t was there for almost 2.5 hrs today. I had scheduled an 11 am appointment a while back thinking I’d be there around an hour or so but 2.5 hrs is an excessive amount of time to be there for routing oil and tire rotation. I was deeply disappointed that I wasn’t told it would take this amount of time and not kept updated. I would expect better than this from the local dealership service dept where I purchased my vehicle. I’d hope this was a one off occurrence and not the norm from here on out. I’d hate to have to consider using another dealership and service dept that isn’t in Maury County. Like you all, my time on the weekends and other days is valuable. I would expect better consideration in the future.
Gene L.
4 out of 5
8/10/2024
I would like to share a special thank you to Todd (?) who answered virtually all of my questions regarding the electronic controls wrt the dashboard; I.e. - panel modifications such as cruise ctrls, radar adjustments, lighting, 12” monitor ctrls, etc. I should be able use all of the tools Toyota has effectively provided, eventually in my lifetime
Dustin W.
4 out of 5
8/10/2024
Miguel went above and beyond to make sure my truck got on serviced last minute before a road trip tomorrow and didn’t hesitate on fixing a couple of minor things. Making it as convenient as possible for me. Great service department. Job well done
Not-Provided S.
5 out of 5
8/10/2024
Mike did an excellent job and was extremely helpful and professional. I wish all service advisors were this good!
Matthew O.
5 out of 5
8/9/2024
Excellent service. Thank you
Gary S.
4 out of 5
8/9/2024
I was there one and a half hours for an oil change - a little less wait would be appreciated - otherwise all ok ????
Warren J.
5 out of 5
8/9/2024
Larry did a great job getting me processed out and on my way
Keeghan M.
5 out of 5
8/9/2024
Patrick was very respectful and awesome to work with. He is great!

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