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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1613 reviews 63%
4 star 511 reviews 20%
3 star 55 reviews 2%
2 star 204 reviews 8%
1 star 192 reviews 7%
Review Us
Alan M.
2 out of 5
2/19/2025
Service person was very rude!
Linda R.
5 out of 5
2/19/2025
Very courteous and professional personnel.
Rhonda T.
5 out of 5
2/18/2025
Keep up the great work
Camille H.
4 out of 5
2/18/2025
He and the mechanic and the ladies around the corner that I met upon arrival were all very nice and pleasant. I greatly appreciate great customer service.
Cathey M.
5 out of 5
2/16/2025
Thank you, to Larry Fee for helping me with my problem. He tried to get my car fixed as fast as possible. It's very stressful to have car trouble and he was very patient and answered all my questions.
Jerry T.
5 out of 5
2/15/2025
Excellent service
Margaret E.
5 out of 5
2/15/2025
Great costumer service ???????? ????????
Robert B.
5 out of 5
2/14/2025
Thank you everyone!
Steve A.
5 out of 5
2/14/2025
Thank you,
William B.
5 out of 5
2/14/2025
Great staff! Everyone was super nice to my husky Hemi!
Kerry Q.
5 out of 5
2/14/2025
Aidan was awesome
Jordan H.
2 out of 5
2/14/2025
Larry Fee displays customer service second to no one. I truly wish more businesses had employees with Larry’s work ethic. However, after having an oil change and tire rotation, I discovered one of my tires to be EXTREMELY low on air which clearly indicated it was never properly checked while my Tundra was serviced. Although, I was able to contact Larry and he assured me the issue would be addressed.
Sean C.
1 out of 5
2/13/2025
Cash was stolen out of my center console when I got my oil changed. It was there before I got my oil changed, and it was gone after my oil change. Maybe I shouldn’t leave cash in my car, but I’ve never had a poor experience with the dealership prior to this so I didn’t expect it to be an issue now. I called and spoke to someone shortly after I left the dealership and was told the service manager would give me a call but have not heard back yet.
James A.
5 out of 5
2/13/2025
Service rep was very helpful.
Lilian L.
4 out of 5
2/13/2025
Everyone I encountered during my Toyota’s 5000 mi maintenance at Roberts Toyota was exceptionally helpful and friendly! You have a pretty good latte machine as well????!
Danny S.
5 out of 5
2/13/2025
Fast,efficient,and courteous.
Jacob C.
2 out of 5
2/12/2025
I repeatedly requested that my windshield wiper fluid be refilled and I was repeatedly told “of course sir, we do that for everyone” but it was not done, this shows a lack of care for customers satisfaction on the part of your service team and a lack of moral character given I was obviously directed lied too.
Albert L.
5 out of 5
2/12/2025
These guys are the best always nice polite very informative to the point that whole shop is a smooth operation.
Chris J.
5 out of 5
2/12/2025
Like the down home environment. Both Michael and Larry have been very helpful.
Sheila W.
5 out of 5
2/12/2025
Chris was very sunny on such a rainy day. Greeted me with a smile and very polite. Give him a raise!????

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