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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1633 reviews 63%
4 star 514 reviews 20%
3 star 56 reviews 2%
2 star 204 reviews 8%
1 star 194 reviews 7%
Review Us
Melissa G.
5 out of 5
10/9/2023
Thanks!
Rhonda T.
5 out of 5
10/9/2023
Thanks
James S.
4 out of 5
10/8/2023
My only concern is that I needed more than just service done. And was told that all they do on Saturday is service because of my job I can't bring my vehicle in during the week.
Kenneth J.
5 out of 5
10/8/2023
Although it was a very busy day, they kept my appointment in a timely fashion.
John R.
5 out of 5
10/7/2023
Good people and good service ????
Patricia R.
5 out of 5
10/7/2023
Very professional and thoroughly explained service completed completed
Bahman S.
5 out of 5
10/6/2023
Thank you
Cathy N.
5 out of 5
10/6/2023
The Best Service people are at Roberts Toyota!
Michael P.
5 out of 5
10/6/2023
Great Service! Very much satisfied!
Doug B.
4 out of 5
10/6/2023
I was surprised to learn that Toyota does not have a way to test the health status of their hybrid batteries. I asked for such a test but was told that “no such test exists, when it does it dies!” Not very reassuring. So I’m just supposed to cross my fingers and hope it doesn’t die on the middle of nowhere? The manufacturer’s website indicates that that a test can be performed to see if the battery is charging and discharging at the designed levels. So I’m left to wonder if Roberts Toyota doesn’t know how to conduct such a test or they didn’t want to bother with it? Would love to know the answer to that question! Thanks
John B.
5 out of 5
10/5/2023
Friendly, quick, and everything went as advertised. That’ll work every time, thanks!
Shari E.
1 out of 5
10/5/2023
Although I puchased my vehile from Roberts with the lufe time warraty, Roberts was not able to fix my car. i was told to take it to a Ford dealership where the warranty would be honored. It would have been nice to know that when I made the appointment, told the attendant when making the appijntment that it was for a Navigator that I purchased there. It would have been easy to explain that i had to take it to a Ford dealership before i traveled an hour for the appointment and then waited a couple of hours when the service department told me what was wrong, but they couldnt fux it.
Michael N.
5 out of 5
10/5/2023
????
Jamie D.
5 out of 5
10/4/2023
Thank you very much Larry
Samuel S.
5 out of 5
10/4/2023
Great service
Kay S.
5 out of 5
10/4/2023
Everything was good.
Not Provided.
5 out of 5
10/4/2023
Excellent service!!! Friendly staff!!
Joy M.
5 out of 5
10/3/2023
Very efficient!
Alan O.
2 out of 5
10/3/2023
You declined to work on my vehicle due to rust…. I guess none of you worked up north.
Robert H.
5 out of 5
10/1/2023
Kind and courteous

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