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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1631 reviews 63%
4 star 514 reviews 20%
3 star 56 reviews 2%
2 star 204 reviews 8%
1 star 194 reviews 7%
Review Us
James M.
5 out of 5
12/10/2023
I appreciate the friendliness and courtesy of explaining vehicle needs and different options for completing these recommended services.
Kenneth D.
5 out of 5
12/9/2023
The service was great. Your hospitality was great.
Paula G.
4 out of 5
12/9/2023
Larry Fee was great. It was expensive though.
Kimberly T.
5 out of 5
12/8/2023
Pleasant and kind service manager. Appreciated the text with info on tune up and completion time.
Amy S.
5 out of 5
12/8/2023
Great service
Joe H.
5 out of 5
12/8/2023
Great experience!
Connie M.
2 out of 5
12/8/2023
The cost for 1-1/2 hours work was an unpleasant surprise! Especially for someone who tries to live on Social Security. We have all our service work done at Roberts, but we might need to find someone else for any further repairs .
Rhonda T.
4 out of 5
12/7/2023
Merry Christmas and Happy New Year
Anita F.
4 out of 5
12/6/2023
I appreciate Larry calling with a quote of prices. He is very friendly and has great customer service skills
Pauline L.
5 out of 5
12/6/2023
Great service at Columbia toyato, everyone very respectful
Robert B.
4 out of 5
12/5/2023
Unlike other visits I have had with Toyota dealerships over the years, this was a very pleased and positive experience. Thanks so much to all and especially Larry Fee. Also had a goos discussion with Ms Samatha Lowe about a possible car of interest.
Deborah D.
2 out of 5
12/5/2023
Your new service advisor is rude.
Lea F.
4 out of 5
12/4/2023
The tire light on my car is still on. But other than that everything looks great.
James R.
5 out of 5
12/3/2023
Michael and his team took very good care of my car.i am pleased.
Carson S.
5 out of 5
12/3/2023
Patrick was awesome! Great sense of humor and a great dude!
Assim H.
1 out of 5
12/3/2023
We found that the Front Lower Bumper Center Grille Strip broken
Jon H.
5 out of 5
12/2/2023
Thank you for the great service everyone was warm and competent. The car got fixed in a timely manner and the price was reasonable. Thanks so much.
Jose V.
5 out of 5
12/2/2023
Great job
Krista M.
3 out of 5
12/2/2023
The older man that is checking you in for your appointment has an attitude problem. The service on the vehicle was fine
Steve R.
4 out of 5
12/1/2023
Larry Fee was very helpful in trying to find my problem.Great guy!! Steve the tech that worked in the back was also helful! Both men were very nice.

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