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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1631 reviews 63%
4 star 514 reviews 20%
3 star 56 reviews 2%
2 star 204 reviews 8%
1 star 194 reviews 7%
Review Us
Rebecca B.
5 out of 5
3/28/2024
The work you did was excellent and the service manager was a pleasure to work with.
Allen J.
3 out of 5
3/28/2024
I was satisfied with the end results because it was resolved and I appreciate it. Thank you Toyota.
Lisa F.
5 out of 5
3/27/2024
Thank you
Blake B.
5 out of 5
3/27/2024
Larry is great!
Robert B.
5 out of 5
3/27/2024
Thank you for everything
Tina B.
5 out of 5
3/27/2024
Thanks
David M.
2 out of 5
3/26/2024
Made an appointment for 10 am. My vehicle was not pulled into the garage to be worked on for quite a long time. 1 hour and 50 mins for an oil change. This seems to be fairly consistent issue.
Craig P.
5 out of 5
3/25/2024
The service was fantastic!
Catherine K.
4 out of 5
3/23/2024
The sevice manager was terrific. As was all other employees, For this reason we only use this dealer to buy our cars & have our cars serviced. ???????????
John M.
4 out of 5
3/23/2024
As an owner of a shop, and running a service department for years, I was very impressed with Michael and the other gentleman in the service department. Two thumbs up, 5 stars, how ever you want to look at it, the service from the time I pulled up until I left was perfect. The technician even found a couple things that I forgot about, saving me another trip. Your service department is fantastic.
Frederic S.
4 out of 5
3/23/2024
Worked me in and finished in 57 minutes.
Gene L.
4 out of 5
3/23/2024
I believe that the service was excellent, but I believe that some of the tests developed by Toyota Corporate are not accurate. 1. The under car trip lever is not consistent and the test for same does not detect its function. It is not effective, especially when I am carrying a load to the car and it may take several swipes of my foot, if it works at all, to trigger the tail gate. 2. The signal in the outside rear view mirrors for cars passing on my side are at best intermittent. I noted this in my 10K check-up 3/22/24 and was told they are fine; thus your test only checks for signal connectivity (which must be intermittent); or there is something not functioning with respect to the radar detection! These are not mechanic problems, but design or manufacturing problems. I hope that I will receive a response from Toyota mfg. this time! The trip lever problem was submitted to mfg. several months ago, but I never heard back. Gene Victor Lindberg Sincerely
Bridgette G.
2 out of 5
3/23/2024
A 3 hour wait is too long.
Charlotte L.
5 out of 5
3/23/2024
Michael was awesome !!
Tammy D.
5 out of 5
3/22/2024
My first visit to Robert’s Toyota. The associates were so kind and helpful. Great customer service.
Hayden C.
5 out of 5
3/22/2024
He was great!
Kimberly S.
5 out of 5
3/22/2024
Larry is great to deal with. Keeps me informed.
Eric K.
5 out of 5
3/21/2024
Fast, friendly service
David O.
5 out of 5
3/21/2024
Quick service and good price
Dudley D.
4 out of 5
3/21/2024
Service Dept. - Awesome

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