David was nice, helpful, and deserves a raise.
David was very personal and professional.
I was very pleased by the attention of my customer representative and the timeliness of the the service
David was great we have no personal complaint but the car was not entirely fixed. Car was taken in for check engine light and O2 sensor replaced under warranty. The check engine light remained on so the car was kept overnight. After 2 days car was ready for pickup and check engine light came back with the same code 5 minutes after leaving the lot. We weren’t given any clear direction on what was wrong with the car.
Thanks for getting me taken care of quickly.
Kept me updated on the progress of my vehicle.
He went through the steps but too bad he didn’t know the exact reason for the service?
Excellent Customer Service!!!!
John Geiger and his service technicians at Evans Toyota always do a GREAT job when I bring my Tacoma in for service.
Keep up the good work, things have gone better with customer service in the service department. I might reconsider not buying Toyota again because although the Highlander has been the best car I’ve bought and owned (9 years no break downs), I was set on buying a new car due to service issues, but if things keep going like they did Today, I might buy another brand new Toyota car soon.
John is awesome! He’s easy to relate to and goes out of his way to explain things thoroughly! Great work John!
She was great. She took very good care of me. Through the whole process.
Awesome working with Dave
I found the magazine on Trump that Evans subscribes to and puts in the offensive, and it’s ironic when the TV has a note on it saying that the channels are for ALL viewers. Also, the wait that I had to endure was way too long, especially because I didn’t know until after the fact that you were short staffed. It might have helped if someone had told me that to begin with, so I could have planned accordingly. All the problems that were found with my vehicle day were also surprising in light of the fact that they weren’t found when I was there a month ago. What the heck?!
Tho you weren’t able to do the job at this time, you kept me updated.
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