John went above and beyond to help me during this visit and typically does everything in his power to make it a positive experience when coming to Evan’s. He is essential to the success of your dealership.
A mishap occurred with offered estimated payment between dropping off my vehicle for service and picking it up. David and John were able to quickly identify and rectify the mistake, leaving me one extremely happy camper.
John when above and beyond on this service! Appreciate him and his customer service skills????
Keep up the good work! Always a pleasure to speak with the service representatives.
I have no complaints and Kay was GREAT!!!!
David was fantastic, he explained my issues and options in depth and made sure I was taken care of.
I stopped b because a tire pressure light came on and since I was in town, I stopped without calling first. They were all very gracious and did a full tune up, oil change , tire rotation etc. I was very pleased.
Thank you,
Mary H
I am very please with the service at this time.
My local auto shop ran diagnostics and explained the codes/problems(ECM processor and O2 sensor) to me within a matter of minutes, and didn’t charge a cent. They referred me to a Toyota dealer due to that combination of problems. My husband, who brought the car to you, waited about 90 minutes for far less attention and a big diagnostic bill. I would have expected that even if you did not see the ECM error, you would have investigated that complaint as noted on the check-in report. I have less peace of mind today than I did when the check engine light first came on.
Excellent Service Team!!!
Excellent service from David. Thanks
We were so happy that David Lindelien was our salesman. He was excellent and honest. Wish they all were like him.
Very satisfied with service
Excellent service ! Both desk gentlemen were very personable & professional . My service took much longer than expected ….however
I was given a 10% discount and a sincere apology . The customer waiting area is comfortable & clean . I am a small business owner for 43 years and customer service is noticed ! I trust the integrity of service and appreciate the customer service !!
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