Passenger seat was removed due to recall. The idiot mechanic bolted a paper tablet to the floor under seat rail. Cannot get it out due to how tight they installed the seat.
I appreciated the attention to detail, communication up front. It was kind of hard to get in touch with staff at times. I know it gets busy, but it was a little frustrating to call and be put on hold for 2-3 minutes or longer. I would suggest, If it is that busy and a phone can’t be answered, re-route it back to a place where someone can leave a message. The person who answers the phone was great though. She took a message, walked it back to the maintence people, and then called me back personally! Overall very happy!
In all my years of driving there has NEVER been a service sept better than one that Scott House manages! I can’t put into words what it means to be to have him walk my path in life understanding my vehicles over the years. His team is absolutely fantastic
Jerrad and the team did a great job in a timely manner.
John did a great job explaining what service was needed. He’s always very helpful!
Derek has been an asset to any employer he has worked for. He explains the work being done to the vehicle and is always available to answer questions at any time. He is friendly and wonderful. A great person to your team !
Service was excellent and fast. Only problem was the service writer was delusional thinking Indiana was going to beat Ohio State lol.
John Geiger was great ???? ???? ????
Very helpful and answered all my questions thank you
The staff was so kind and accommodating! They helped me not only get my oil change and tire rotation but they helped me change my key battery cause I had no clue what to do with it. It was a quick process, only about an hour and 15 mins maybe, and they made sure to explain everything to me so I understood because I’m a teenage girl so cars are a whole foreign language. Definitely will be coming back in the future for anything else they can service me with!!
John has been and again this time has beeen awesome to me and helping me since I travel sooo far I recommend him highly
Services for quick and in a timely fashion
John Geiger , I had my Camry six years and John is the only person I like to work with he answer all my question he explains everything with me what technician did to my car. I very feel very comfortable with John. He always takes care of me and make me feel comfortable when I come to get my car fixed .
Great service. Just shocked at the final price.
Wry personable and very helpful. We were in town from Seattle. Great service. I really enjoyed working with Jacob.
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