Service Center

Real Reviews From Verified Customers

Jeffrey F.
5 out of 5
5/14/2026
Quick service today. Thank you
Michele A.
5 out of 5
5/14/2026
Very helpful & they were very quick.
Andrew C.
1 out of 5
5/13/2026
Cause of the problem was not identified despite the effort.
Laura F.
4 out of 5
5/12/2026
I have been coming to Faulkner for almost eight years, and the service has always been exceptional. Shannon makes sure to communicate any issues that need to be addressed on my Elantra (without stressing me out too much!) and I can trust that Jon knows exactly how to service my car without any hiccups. The fact that my car drives so well after all this time is proof that they care about their customers, and when I need a new one.. hopefully not for a couple more years (fingers crossed!), I will always come back to Faulkner and have their team take care of it.
Jacquelyn W.
5 out of 5
5/12/2026
Chanell provided wonderful service. Staff is knowledgeable and friendly.
Christopher L.
5 out of 5
5/12/2026
Services great staff was excellent and handled my vehicle and treated me with respect
Anatolii K.
1 out of 5
5/11/2026
I am very dissatisfied with my service experience at Faulkner Toyota Trevose. I came in with a visibly damaged tire that has a piece torn off, which I believe is a serious safety concern and should qualify for warranty replacement. However, Shannon told me the tire was “fine” and safe to drive on. I strongly disagree with this assessment and do not feel safe driving the vehicle in this condition. Unfortunately, this is not my first issue with this service department. Due to repeated problems and poor customer support, I will be visiting another Toyota dealership for a second opinion and warranty evaluation. I expected much better customer care and attention to safety from an authorized Toyota dealership.
Stephen L.
5 out of 5
5/10/2026
Great customer service!
James H.
5 out of 5
5/10/2026
Everything was done fast and on time.
Edwin R.
5 out of 5
5/9/2026
Checking in was made easy by Chanelle all worries were gone she made me fell at ease thank you very much
Jeffrey F.
5 out of 5
5/9/2026
Chanell is personable and a great employee. It is always a pleasure.
Lonnie Z.
5 out of 5
5/9/2026
Excellent as always. Best service and friendliest staff anywhere.
John S.
5 out of 5
5/9/2026
Outstanding job today, every went way and beyond
Karen F.
3 out of 5
5/8/2026
Pricing is too expensive
Christopher L.
5 out of 5
5/8/2026
Great people and great service
Karianne S.
5 out of 5
5/8/2026
Chanell was very friendly and kind, made my experience a pleasant one
Alexander T.
2 out of 5
5/8/2026
Problem was not fixed
Ronald V.
5 out of 5
5/7/2026
Good attention
Charlotte C.
4 out of 5
5/7/2026
He explained fully what tests were to be done, and kept me informed throughout the time that I was in Faulkner Toylota. He was courteous and professional. I also want to acknowledge the man who initially greeted me in the garage. He was very helpful and friendly as well.
Luba Z.
5 out of 5
5/7/2026
Excellent Service 10 stars Thanks

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