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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2970 reviews 69%
4 star 895 reviews 21%
3 star 96 reviews 2%
2 star 182 reviews 4%
1 star 185 reviews 4%
Review Us
Mike M.
4 out of 5
10/30/2025
Chanell went above and beyond for me. She made my experience great and easy. I just had nightmare with another big dealership which made me not want to deal with a dealership, but Chanell showed that there are still great people in this world.
Otabek N.
2 out of 5
10/30/2025
It is again flashing warning signs
George B.
5 out of 5
10/30/2025
Always happy with Faulkner. Shannon always does a great job.
Rita R.
2 out of 5
10/30/2025
Husband went to pick up car and he asked girl where car was. She said it’s out there. He had to search for it w key fab Not a good first experience. He is handicap and walks w cane
Holly B.
5 out of 5
10/30/2025
Chris always provides excellent customer service. Everyone I had contact with today provided excellent customer service.
Stuart S.
5 out of 5
10/30/2025
Shannon is an awesome service advisor. He takes great care of both my cars.
Daniel S.
4 out of 5
10/30/2025
Good service experience and nice waiting area
Julianne F.
5 out of 5
10/30/2025
Thank you!
Stephen M.
5 out of 5
10/30/2025
Everyone did a great job. Faulkner is the best place to buy a vehicle.
Mohammed I.
5 out of 5
10/30/2025
Excellent
Anthony C.
5 out of 5
10/29/2025
Timely and professional!
Carl H.
5 out of 5
10/29/2025
Job well done and in a timely fashion
Dave P.
4 out of 5
10/29/2025
Prompt and reliable service.
Todd T.
5 out of 5
10/29/2025
No comment
Keith A.
4 out of 5
10/29/2025
Cris is a 5 STAR, awesome Service Writer, Cris is is very prompt, courteous, knowledgable, experienced, and the ultimate professional from the initial service requirement phone communication, setting up the appointment, greeting and vehicle induction for maintenance, and follow on breifing/ completion of requirements. He is a valuable asset to me and a good friend. Thanks Cris and Faulkner Toyota for your Service. ????
James B.
5 out of 5
10/28/2025
Shannon was very helpful
Patricia W.
5 out of 5
10/28/2025
Channel was great as usual
Kelly K.
4 out of 5
10/28/2025
Shannon is excellent and customer service and every aspect And he also gets back to you as quick as possible with your vehicle information go to bed any works with you that is why my wife and I only use him even when we call we will not talk to nobody else except for him
Clifford L.
5 out of 5
10/28/2025
Very professional, polite and always puts the customer first to exceed their expectations. My expectations were surpassed. Thank you Faulkner Toyota Trevose.
Joseph C.
4 out of 5
10/28/2025
Shannon is ah guy who gets things done.

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