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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2875 reviews 69%
4 star 862 reviews 21%
3 star 91 reviews 2%
2 star 176 reviews 4%
1 star 178 reviews 4%
Review Us
Kriti K.
1 out of 5
10/10/2025
I called to change for the break pad after changing the brake pad and resurfacing on the rotor is still the car has making sound like earlier while after the servicing complete then I drop the car but still I hear a lot of sound making on the break so can you retake The car again because the problem is not solved thank you so much
Edward K.
5 out of 5
10/9/2025
Excellent service and attention.
Rose D.
4 out of 5
10/9/2025
The appointment went smoothly
Tatsiana M.
5 out of 5
10/9/2025
Thank you for your service. That was great and quick .
Brian B.
1 out of 5
10/9/2025
The code to see where my truck is gonna be done. Left a message. Save a call back never call back until two days later.
Elizabeth B.
5 out of 5
10/9/2025
Great job! Thanks!
Jeremy E.
4 out of 5
10/9/2025
I couldn’t be happier with the service I received from the service coordinator Shannon and the tech that worked on my car Nico. I was fully informed of the work that needed to be done and it was all completed in a timely manner. I’ve never had a bad experience at Faulkner Toyota but I think this recent visit was the best
David F.
5 out of 5
10/9/2025
Efficient, professional and friendly experience.
Donald L.
5 out of 5
10/8/2025
Professional,friendly, emphatic, kind,understanding, go out there way to answer all questions. Video very assuring. Safety of vehicle attention to detail.part of the family. Over all very impressive attitude from Shannon and staff.job exceeded expectations. Would recommend Faulkner Toyota to all .thank you
Mary A.
5 out of 5
10/8/2025
Shannon was excellent .
Mary D.
5 out of 5
10/8/2025
Everything one is so Nice
Kyle U.
5 out of 5
10/8/2025
Service was quick and easy, and Chris kept me informed the whole time
Todd A.
5 out of 5
10/8/2025
There is nothing like when a company stands behind their warranty. Although we just had a blown tire. Dave goes to great lengths to make my wife a happy customer. And keeping her happy makes me happy. Thank you very much.
Evelyn C.
5 out of 5
10/8/2025
I was very satisfied with the work that was performed on my truck.
Barry R.
5 out of 5
10/8/2025
Chris was very helpful, professional! Thanks!
Mary P.
5 out of 5
10/8/2025
Brad’s the best!!!
Brigida Z.
5 out of 5
10/8/2025
Very good job Thanks
Azizbek A.
5 out of 5
10/7/2025
Great customer service they did a perfect job on my car
Grace U.
5 out of 5
10/7/2025
Kept me up to date with what was being done with my truck. Very friendly and professional.
Edna B.
5 out of 5
10/7/2025
He was very thoughtful and easy to talk to

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