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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2875 reviews 69%
4 star 862 reviews 21%
3 star 91 reviews 2%
2 star 176 reviews 4%
1 star 178 reviews 4%
Review Us
Dorothy Johnson.
5 out of 5
10/14/2025
Ms. Chanell Lofton is always very kind & professional when you interact with her. She's AWESOME & PHENOMENAL!
Lynn F.
4 out of 5
10/14/2025
Shannon is exceptional. He is professional and always helpful. Your mechanics are top notch and the receptionist and cashier are always cordial. I travel for all my car service from Ocean County to Faulkner largely due to Shannon but also your staff
John B.
5 out of 5
10/14/2025
Everyone was thorough and friendly. Thanks.
Pauline K.
5 out of 5
10/14/2025
Great service.
Barbara B.
5 out of 5
10/14/2025
ALWAYS superior service with Shannon and his team at Faulkner. One thing I would like to add is: please bring back the car wash after service. It was a very nice extra touch. Thank you.
Chynarkan K.
5 out of 5
10/14/2025
I liked your work
Eyad H.
2 out of 5
10/13/2025
Right after I left the dealer service my car experienced an issue and had to call them again for checking the car again what worse they didn't inform me what could happen as temporary or even rare damage could occur after the service.
Barbara C.
5 out of 5
10/13/2025
Shannon always goes above and beyond my expectations with my vehicle. He is so thorough and professional and always make sure I’m taken care of. I always feel like I get top quality service at Faulkner and would never go anywhere else.
Mark S.
5 out of 5
10/13/2025
Quick enough, efficient enough
Ulanbeck J.
1 out of 5
10/13/2025
Everything was good, except they forgot to set tires pressure on my 4 wheels, it would've been good, because winter is coming and tire pressure should be higher.
Jolanta W.
5 out of 5
10/13/2025
Yes I was very satisfied with help and explanation very professionally kindly and knowledgeable .Thank You Toyota for having such responsible ,kind and so professional peoples like Shannon Haughney.Thank you
Stuart S.
5 out of 5
10/13/2025
Solid communication and service.
Xing P.
5 out of 5
10/13/2025
Great service
Gina M.
5 out of 5
10/11/2025
Chris was very helpful and thorough
Mary Ann.
2 out of 5
10/11/2025
Everyone was courteous & efficient. My I satisfaction is with labor costs. They were 8 times more than the parts. I appreciate all your employees . Please, do not contact me. Thank you!
Laurel Cremation.
5 out of 5
10/11/2025
Shannon is always excellent!
Sharmaine G.
5 out of 5
10/10/2025
David was kind and courteous. He treated me with respect and kindness.
Grayson S.
5 out of 5
10/10/2025
Miss Lofton is doing a great job and also educate the customer!
Mary S.
5 out of 5
10/10/2025
Thank you Dave for being honest and accommodating. I will continue to bring my car to Faulkner. I will never ever, ever go back to Toyota Langhorne Thank you. So much.
Hossain A.
1 out of 5
10/10/2025
Service prices are expensive.

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