Service Center

Real Reviews From Verified Customers

Reagan L.
5 out of 5
1/4/2026
Great Service! Super friendly and easy experience!!
Gregory R.
5 out of 5
1/3/2026
David is always service oriented and professional. very proficient. He advises me on provenance maintenance that will prolong the useful life of my cars without being pressured. And he is pleasant.
Kristen L.
5 out of 5
1/3/2026
Wonderful service
Robin P.
5 out of 5
1/3/2026
Shannon was excellent so was the young man who fixed my car. They made it really easy and pleasant for me. Thank you so much very efficient..
Patrick M.
5 out of 5
1/3/2026
Great service
Roberto C.
5 out of 5
1/3/2026
Yes excellent service on time delivery
Robert M.
5 out of 5
1/3/2026
All good. Thanks David.
Dianne B.
4 out of 5
1/1/2026
I continue to get excellent service here since I have been bringing my cars to this center since 1978.(you do the math). I completely trust Faulkner- Toyota Trevose for consistency in excellent service since I have been bringing all of my Toyotas here since 1978. Dave Martini was a very friendly and efficient service manager. He even managed to shorten my wait time right before a holiday which I much appreciated.
Cindy M.
5 out of 5
1/1/2026
Rich and his team did a great job!
Semyon Z.
1 out of 5
1/1/2026
Price for 1 tire $325.00 not acceptable
Roberto C.
4 out of 5
1/1/2026
It was exceptionally service I was completely satisfied and it wasn’t too long of wait
Michael D.
5 out of 5
12/30/2025
Excellent as always!
Marilyn A.
4 out of 5
12/30/2025
Very helpful due to air not right in tires
Dorothy Johnson.
4 out of 5
12/30/2025
Chanel was very kind & professional!
Deborah W.
1 out of 5
12/27/2025
I was charged $42.07 for parts. From what I can gather from the report, it does not appear that anything was replaced. To which parts does the $42.07 refer? My tires were not rotated, so I was told that I was given a discount of $30, but then I was charged $197.75. I was sent a refund of $60. Honestly, at this point I can’t tell what I was charged for. I came home and found a coupon for free service, which sadly I didn’t take with me. I am not sure that I will be bringing my Toyota back to Faulkner for service.
Jeffrey W.
5 out of 5
12/27/2025
Kept me posted about everything and was very pleasant to deal with. I love this service department
Janice B.
3 out of 5
12/27/2025
Good service
Earica F.
4 out of 5
12/27/2025
Ms. Chanell Lofton was very pleasant and helped eased my stressed. Knowing how to communicate with people and being honest goes a long way and I hope she is told how valuable she is to the team. Again I truly appreciate Ms. Lofton for helping me today. Thank you
Stella S.
5 out of 5
12/27/2025
Thanks for the service, and taking care of removing the accidental emissions test from the bill!
Faizullah R.
1 out of 5
12/24/2025
The issues is not fixed. Its embarrassing for toyota that can't fix it

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