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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2875 reviews 69%
4 star 862 reviews 21%
3 star 91 reviews 2%
2 star 176 reviews 4%
1 star 178 reviews 4%
Review Us
John H.
4 out of 5
11/18/2025
Nsawnone
Jason C.
4 out of 5
11/18/2025
Shannon was great. Extremely professional and friendly. Had me in and out in 30 minutes
Theodore L.
1 out of 5
11/16/2025
I will be in for a refund on the service package I purchased.
Danielle C.
5 out of 5
11/16/2025
Amazing service, always love my experience with Chanell and the team. Great communication and always has our car done quickly.
Alyssa B.
5 out of 5
11/16/2025
Chanell was so kind and helpful, she definitely took away the stress that can come with servicing vehicles.
Valerie M.
4 out of 5
11/15/2025
You guys are the best and you guys have the utmost respect for all of your customers I am so thankful and grateful for Toyota dealer and you will be my dealer until the day I pass.❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
Charles B.
5 out of 5
11/15/2025
Happy with service & very satisfied with Cristhofer. I do not like AI phone operator
David W.
5 out of 5
11/15/2025
Great staff service at an extravagant price,as expected.
John S.
4 out of 5
11/15/2025
Shannon was very helpful explaining how they would find the cause of the engine light being on. He provided updates on progress and potential costs. In the end all the work was completed plus inspection, rear brakes and tire rotation, by the estimated time at a reasonable cost.
Joan P.
5 out of 5
11/15/2025
Always pleased with Chris and his team!
Suzanne O.
5 out of 5
11/15/2025
Shannon, John, Ron & Bob always take care of me & my 2019 RAV4
George H.
5 out of 5
11/15/2025
You have an excellent team
Pavel M.
5 out of 5
11/15/2025
Very nice
Patricia K.
5 out of 5
11/15/2025
Thank you for the quick service
Cornelius W.
4 out of 5
11/14/2025
My only concern is that the customer receipt I received merely indicated “no problem found”. And since neither my wife nor I are aggressive drivers we’re getting 8mpg less than the minimum rated 26mpg for my low mileage Subaru Forester. That said, we really like the car; and everyone at Faulkner from sales to service has been great. Now I know why my Uncle Tom Dolan loved working at Faulkner for the years that he did after retiring from Conrail.
Liliane D.
4 out of 5
11/14/2025
I think Shannon Haughney, is the Best Service Advisor! He always makes sure everything is good with my car and he has Chris Schultz work on it. I’m also very happy with Chris Schultz ! I always request Chris Schultz. I think They are the best team!! They take good care of my car! That’s why I keep coming there! I get the best service!! Thank You, Liliane D
Scott R.
5 out of 5
11/14/2025
Chanell was a great help with assisting me. She offered great customer service and even assisted me with carrying everything in my trunk to the rental car so I didn’t fall behind on my busy schedule. Doing your job well is is a great thing. Doing it with a smile was perfection.
Fred F.
5 out of 5
11/14/2025
Thank you. Great service!!!!!/
Kamran S.
4 out of 5
11/14/2025
I always trust your dealership
Stuart S.
5 out of 5
11/14/2025
Shannon is da bomb! He always takes good care of both my vehicles!

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