Service Center

Real Reviews From Verified Customers

Mohammed I.
5 out of 5
12/24/2025
Excellent
Artur Q.
5 out of 5
12/24/2025
The best
William D.
4 out of 5
12/24/2025
Stefanie handled my vehicle needs perfectly!
Michael V.
5 out of 5
12/24/2025
Good communication, gets it done very patient.
Timothy V.
4 out of 5
12/23/2025
As always, a great value added experience with regard to customer and vehicular service.
Thomas K.
5 out of 5
12/23/2025
Service team is professional and friendly I would highly recommend Service today is worth more than what I pay thankfully
Mark O.
4 out of 5
12/23/2025
Shannon is great
Marvin G.
3 out of 5
12/23/2025
This visit was a second visit for a balancing and tire rotation work done in Nov 2025. The out of balance worsened after the visit, but was not immediately apparent and was corrected on this Dec 2025 visit.
Alina C.
5 out of 5
12/20/2025
I was running late so I appreciate her patience with me. I appreciate her for taking me after my appointment time. She's a sweetheart!
Richard M.
5 out of 5
12/20/2025
Shannon is the best. He has been my service advisor for 20 years. Faulkner should be proud to have him on their team. Thank you!
Kevin O.
4 out of 5
12/20/2025
Shannon has always delivered for me!
Lisa L.
5 out of 5
12/20/2025
Shannon is always great to deal with. It is very convenient dealing with everyone at Toyota. Thank you.
Rosemary O.
5 out of 5
12/20/2025
Very perfessioal and would ask for him again
Bernard H.
5 out of 5
12/19/2025
Shannon always doea a great job explaining issues and paths forward. His customer service is top notch!
John S.
5 out of 5
12/19/2025
David is the best John S
Malvina Y.
5 out of 5
12/19/2025
Excellent!
Jacqui C.
4 out of 5
12/19/2025
I am extremely happy with Faulkner Toyota. I have only been a customer at the service department, but they are excellent, specifically service writer Shannon Haughney. (The intake workers and cashiers are always very helpful and courteous). Since taking mine and my wife's Toyotas here 4 years ago for regular service, we have always been treated very well and we are very happy. Shannon makes getting service here seamless...he is knowledgable, pleasant, and friendly. He also goes out of his way to make sure you understand wait times, and acquires you a loaner when permitted. He is attentive and confirms exactly what is being done at the service appointment. He's very transparent about costs, and always discusses/verifies his recommendations before having any additional services authorized or charging you. The service department keeps you updated as your vehicle is being worked on, and provides pictures/videos from the technician as they are working or showing you areas of concern. I recommend Faulkner Toyota very highly.
Nicole L.
5 out of 5
12/19/2025
Workers took care of my recalls and inspection , very courteous and helpful.
Magdalena R.
5 out of 5
12/19/2025
Christopher Montero took care of every detail that i was concerned on my vehicle. Thank you for taking care of my vehicle today.
Kathy P.
5 out of 5
12/19/2025
David did a great job! Explained everything and what to expect during the process. Thank you.

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