Service Center

Real Reviews From Verified Customers

Rigoberto S.
4 out of 5
5/21/2026
Excellent customer service, Shannon keep me updated at all time, explain me the problem with my vehicle and not only offer me a solution, he open his agenda so I can find a day to complete the service. 5 stars
Fateh C.
2 out of 5
5/21/2026
I was there 7.30 they told me ll take 1 hour to change tire i told them if take more time I can go home because i worked at night . No body touch me I was In waiting area after 2 hours like 930 I go back to the counter she said we have no tire in stock ll come Wednesday we ll drop u home in 20 minutes. After waiting 45 minutes for drop off back again but her behavior was not nice. Overall atmosphere and staff was nice.
Kenneth S.
4 out of 5
5/21/2026
Shannon is a credit to the Faulkner family
Caitlyn D.
5 out of 5
5/21/2026
Had an excellent visit to the service department today. Chanell was very kind and knowledgeable. Thanks for a quick and thorough experience!
Kaitlyn B.
5 out of 5
5/21/2026
Chris did a great job with my car! He kept me updated the entire time and worked quickly with my warranty company. Thanks so much to Chris and the Faulkner Toyota team!
Michael S.
5 out of 5
5/21/2026
Chanel kept me informed of the status of the work all along the way. She was very professional and helpful.
Jacqueline J.
5 out of 5
5/21/2026
The service team is the best!! Extremely friendly!! Dave always takes the time to explain the service and answers all questions. He is fantastic!!
Erik K.
5 out of 5
5/21/2026
1st time using your service department ever and 1,000% happy with my experience.
Mengyin C.
4 out of 5
5/21/2026
Everything is perfect!
Elsa A.
5 out of 5
5/20/2026
Five stars for Chanell Lofton who assisted me she was so nice, understanding, and easy to talk to. She truly listened to my concerns and was incredibly helpful from start to finish. It is rare to find such respectful and welcoming customer service these days.
Vincent P.
5 out of 5
5/20/2026
Excellent service
Mary P.
4 out of 5
5/20/2026
Like I said before Shannon is very helpful
Mohammed I.
5 out of 5
5/20/2026
Excellent Service
Victoria B.
5 out of 5
5/20/2026
Shannon was very professional and friendly!
Michael T.
5 out of 5
5/19/2026
Service was excellent from start to finish.
Mary M.
5 out of 5
5/19/2026
My service appointment was on time and thorough.
Mano A.
1 out of 5
5/19/2026
Terrible experience. The technician had a very bad attitude more of a i dont care attitude.I got charged for just doing a simple diagnostic. Even though there was no problems found. Also when I asked whether another part could be checked even without asking the problem I was told I would be charged. Never going to go back
Richard B.
5 out of 5
5/19/2026
Shannon was very helpful and made our experience very pleasant.Thanks
James F.
5 out of 5
5/19/2026
Great service like usual.
Jin L.
5 out of 5
5/19/2026
Good

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