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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2918 reviews 69%
4 star 879 reviews 21%
3 star 96 reviews 2%
2 star 177 reviews 4%
1 star 181 reviews 4%
Review Us
John M.
5 out of 5
8/18/2023
You guys are amazing thanks for making me feel comfortable.
Mary W.
4 out of 5
8/18/2023
You’re welcome. Anytime.
Joseph H.
5 out of 5
8/18/2023
Always a pleasure.
Chris C.
5 out of 5
8/17/2023
Brad has been very helpful on my last few service visits and is very accommodating and knowledgeable about his product,I always look for him for advice .
Claudia G.
4 out of 5
8/17/2023
Just wanted to know approximately what time to pick up car. Everything else was good
John T.
4 out of 5
8/17/2023
New system needs work. Your guys arent trained properly on the new system and that makes them look bad, but in reality it is you that looks bad as you didnt train your employees with the new system properly.
Gail S.
5 out of 5
8/17/2023
Yes
Marylou F.
5 out of 5
8/17/2023
Done quickly & efficiently. Blaise & Rob are great
Brooke S.
5 out of 5
8/17/2023
Brad was quick, friendly, and ready to go first thing in the morning. Explained everything well
Linda A.
5 out of 5
8/17/2023
Very good
Richard M.
5 out of 5
8/17/2023
Shannon has been my Service Advisor for the past seventeen years. He is knowledgeable, kind and professional. Shannon always gets the job done and done right. He's a great asset to the Faulkner team.
David S.
5 out of 5
8/17/2023
They were very informative, Completed the job in a very satisfactory time frame and kept me informed at all times about the problem and what was going on
Laura S.
4 out of 5
8/17/2023
Shannon is excellent and in a lot of ways is the reason we keep coming back to Faulkner.
Ruslan A.
5 out of 5
8/17/2023
Very good job.
Richard M.
5 out of 5
8/16/2023
Shannon has been my Service Advisor for the last 17 years. He is professional, knowledgeable and kind. Shannon is the best!
Jerome G.
5 out of 5
8/16/2023
A job well done
Mark P.
4 out of 5
8/16/2023
I just wish that a car wash is always included without having to ask. My other car is an Acura MDX and after EVERY service visit my car is automatically washed.
William M.
5 out of 5
8/16/2023
Your team from Shannon to the parts manager, Steve to handle my situation in a highly professional manner and I would highly recommend your service to other people. Thanks again..
John C.
5 out of 5
8/16/2023
The service and communication were excellent
Chimanbhai P.
5 out of 5
8/16/2023
Very good

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