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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2918 reviews 69%
4 star 879 reviews 21%
3 star 96 reviews 2%
2 star 177 reviews 4%
1 star 181 reviews 4%
Review Us
Maureen J.
5 out of 5
8/23/2023
Staff was extremely courteous! The gentleman in the Parts Department was very helpful. Shannon was, as always, extremely thorough, kind and corteous and explained the new system to me in detail.
Daniel R.
5 out of 5
8/23/2023
I was a walk in and they took care of my car the next day. Well done on promptness.
Jaqueline F.
5 out of 5
8/23/2023
Grate job!!! Thank you
Jessica A.
4 out of 5
8/23/2023
Shannon is the best!! So nice and informative without talking down to you. A definite rare find when you’re a female taking a car to the dealer. All service people should be as nice as him.
Arlene C.
1 out of 5
8/23/2023
Was unhappy trying to enlarge the service report on my phone. Found it hard to see. Not good move for people who aren't great at texting.Tried to sell me 2 unnecessary items which I let you do for me last year, but this car has low annual mileage. .
Lucine H.
5 out of 5
8/22/2023
I was impressed with the service provided by your team on my RAV 4 . Also the service team provided excellent, efficient and outstanding customer service. Will continue to use your service team. Thank
Michael T.
5 out of 5
8/22/2023
Cris was professional and a great service representative.
David J.
4 out of 5
8/19/2023
Shannon is the BEST.
Daniel B.
3 out of 5
8/19/2023
As of now the problem was corrected, no squealing. Thanks!
John B.
4 out of 5
8/19/2023
Shannon always goes above and beyond. I appreciate all he does.
Mykola P.
5 out of 5
8/19/2023
Excellent
Navin S.
5 out of 5
8/19/2023
Excellent job by an excellent team of technicians. Thanks!
Marquice W.
4 out of 5
8/19/2023
Shannon is the best !
Michelle Z.
4 out of 5
8/19/2023
Service was Excellent And Everyone Is Always Helpful ! ????????
Deborah B.
5 out of 5
8/18/2023
Excellent service. Everyone was very friendly and knowledgeable.
Fiona F.
5 out of 5
8/18/2023
Mr Barnes is very professional and on top of his game ???????
Manjoe K.
5 out of 5
8/18/2023
Francois explained everything in a manner that I clearly understood and provided service options
Danny D.
4 out of 5
8/18/2023
Brad were very professional from the time the beginning when I arrived. He ask me told me about the website once I received on what to do. He was awesome that is why I feel very comfortable with him. The service were excellent got out in 30 minutes. The new website were amazing. Thank you Faulkner Team.
Terrence M.
4 out of 5
8/18/2023
Shannon is an exceptional service writer , he’s great at what he does ! I trust him and recommend him to family and friends ! , also I’ve been dealing with Faulkner Toyota since 2010 , thanks to Alan RHODE (salesman) and of course Shannon !
Angela N.
5 out of 5
8/18/2023
Brad is always friendly and keeps us up to date on our visits

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