About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 899 reviews 61%
4 star 336 reviews 23%
3 star 51 reviews 3%
2 star 75 reviews 5%
1 star 109 reviews 7%
Review Us
Jamie M.
4 out of 5
2/8/2024
Service is kind and professional
Kathy N.
5 out of 5
2/8/2024
Friendly, prompt, and helpful.
Kurt S.
2 out of 5
2/7/2024
I asked for a cost on a part and never received it. I received the report on the car and it said it needed air filter and cab air filter replaced. I got up to let them know to do it and my car was already waiting for me. Nice and fast but no time to say replace filters. Like it better when someone walks out to tell you in person. Also the maintenance reminder was not cleared out on the dash readout. The last thing is the sticker to tell me when the next oil change is due is not correct. It is 1000 miles less than my current mileage. Should be 5000 ahead.
Diana S.
5 out of 5
2/6/2024
Always friendly service and not a long wait.
Max S.
4 out of 5
2/3/2024
I couldn't have received better service from anyone else. Thank you for getting me out of a tough spot. I will return.
Dorothy H.
5 out of 5
2/3/2024
Got clarity on current status of car and peace about taking a 2500 mile trip. Kim was helpful with all details and questions.
David L.
2 out of 5
2/3/2024
On Jan 26 I brought my car in for a regular oil change and told the attendant that the temp gage was not working. It was evident. The gage would barely move in the course of vehicle operation. Instead of investigating it properly the team told me they couldn’t find anything wrong with it even though a layman’s eye could tell there was obviously something wrong. On two subsequent visits on the 30th and the 2nd they still failed to address the issue and have drained at-least 10 hours out of my work week. The issue is still not fixed as my gage appears to be working but the check engine light is still on. I will be brining my Highlander into Toyota of Warsaw for the last time on Monday the 5th for them to finish the job they should have done on the 26th. The give-a-care factor of the staff is extremely low to non existent and I don’t have time to continue to waste on an organization that has no real desire to help me solve my vehicle issues and does not respect my time.
Brenda S.
5 out of 5
2/3/2024
Great service in a timely manner.
Janis C.
4 out of 5
2/3/2024
Kim was extremely helpful and painted a clear picture of the mechanical problem - one that I could understand. She is definitely a great asset to the team.
Herman W.
5 out of 5
2/3/2024
Always professional & efficient
Marvin R.
4 out of 5
2/2/2024
None1 to 10 10
David B.
5 out of 5
2/2/2024
Good job!!
Anna R.
4 out of 5
2/2/2024
Tires too expensive but service was good
Tim P.
3 out of 5
2/2/2024
Had 3 service visits. No clear diagnosis. Just conjecture with no solution. Get a Master Mechanic in house or advise becomes worthless and a waste of customer's time.
Carolyn H.
4 out of 5
2/1/2024
I loved the video of what Jordan was doing
Pam S.
1 out of 5
2/1/2024
I don’t like that I don’t get a report of the service that has been done and further needs.
Kathy H.
3 out of 5
1/31/2024
My service was fantastic, but I was disappointed that my new fob did not come with a way to attach to a keychain. For $300, I think Toyota could include a plug with a ring if I did not want the $60 key.
Josh F.
4 out of 5
1/31/2024
This dealership is always top notch on the service they provide.
Franklin E.
4 out of 5
1/30/2024
My gel battery was going bad in my 2007 Prius. The battery I bought back in 2020 still had 50% of the warranty left so the battery was much less than I thought.
Jon C.
5 out of 5
1/30/2024
Great service!!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.