Bryan is very helpful and knowledgeable.
Bryan is an amazing service rep. He will definitely be missed.
100% happy with all the services received
Bryan has been my service advisor for nearly 20 years. He’s been fair and honest about what my Lexus needs and priorities in service. I’ve since moved to Kingman, Arizona but still have my car serviced at Lexus of Valencia because of Bryan. I give him an 11 on a 1-10 scale.
Side note - what’s up with the IKEA furniture in the service office? The minimalistic look is unbecoming of Lexus. It looks very cheap and not Lexus standard of excellence.
Bryan has great Customer service! Always a pleasure! ????????
Valencia Lexus has in Brian Stover a professional ambassador of the automobile industry. To know he will no longer be there gives me a heavy heard cuz I had avoided bringing my car to any Lexus delearship for a LONG time. Brian truly has changed my mind about my approach with this one visit
Outstanding service. Thanks again Bryan.
Excellent service!!! I will miss him
David Ventura was very helpful in getting my car serviced very acknowledged about the specs of my car and as well as the car I’m looking to trade my car in for. I will be going to David my next service
Brian Stover‘s customer service is phenomenal! He has always taken great care of us, personable, extremely knowledgeable and damn funny to boot! Very happy for him that he is retiring, but definitely a loss for Lexus of Valencia.
Ed is very good at his job and provided excellent customer services. I have been going to him for years and he is the only one I will trust.
Special thanks to David Ventura. He is the beat service for me at Lexus's place
Service was completed as requested. Brian was very helpful and Rick provided a loaner vehicle with no delay. Very courteous and professional staff, thank you.
Bryan is super cool and a great guy. I wish I met him sooner. Have an awesome and enjoy your well deserved retirement, Bryan! Cheers!
He is always excellent advisor
I am very satisfied working on my car with the appointment time and did not wait to long
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