Service Center

Real Reviews From Verified Customers

Andrew H.
5 out of 5
12/14/2024
Excellent
Christine H.
4 out of 5
12/14/2024
Bryan is very helpful and knowledgeable.
Laurielle S.
5 out of 5
12/14/2024
Bryan is an amazing service rep. He will definitely be missed.
Karen K.
5 out of 5
12/13/2024
Bryan did a great work
Teresa P.
4 out of 5
12/13/2024
100% happy with all the services received
Lawler S.
4 out of 5
12/13/2024
Bryan has been my service advisor for nearly 20 years. He’s been fair and honest about what my Lexus needs and priorities in service. I’ve since moved to Kingman, Arizona but still have my car serviced at Lexus of Valencia because of Bryan. I give him an 11 on a 1-10 scale. Side note - what’s up with the IKEA furniture in the service office? The minimalistic look is unbecoming of Lexus. It looks very cheap and not Lexus standard of excellence.
Kimberly P.
4 out of 5
12/13/2024
Bryan has great Customer service! Always a pleasure! ????????
Kesiwaa N.
4 out of 5
12/13/2024
Valencia Lexus has in Brian Stover a professional ambassador of the automobile industry. To know he will no longer be there gives me a heavy heard cuz I had avoided bringing my car to any Lexus delearship for a LONG time. Brian truly has changed my mind about my approach with this one visit
Lawrence W.
5 out of 5
12/12/2024
Outstanding service. Thanks again Bryan.
Maria O.
5 out of 5
12/12/2024
Excellent service!!! I will miss him
Jamal M.
4 out of 5
12/12/2024
David Ventura was very helpful in getting my car serviced very acknowledged about the specs of my car and as well as the car I’m looking to trade my car in for. I will be going to David my next service
Sondra W.
5 out of 5
12/12/2024
Brian Stover‘s customer service is phenomenal! He has always taken great care of us, personable, extremely knowledgeable and damn funny to boot! Very happy for him that he is retiring, but definitely a loss for Lexus of Valencia.
Vispi S.
5 out of 5
12/12/2024
Ed is very good at his job and provided excellent customer services. I have been going to him for years and he is the only one I will trust.
Irakli E.
5 out of 5
12/12/2024
Special thanks to David Ventura. He is the beat service for me at Lexus's place
Gregory J.
5 out of 5
12/12/2024
Great work
Ruthela V.
5 out of 5
12/11/2024
Job well done
Terri P.
4 out of 5
12/11/2024
Service was completed as requested. Brian was very helpful and Rick provided a loaner vehicle with no delay. Very courteous and professional staff, thank you.
May G.
5 out of 5
12/11/2024
Bryan is super cool and a great guy. I wish I met him sooner. Have an awesome and enjoy your well deserved retirement, Bryan! Cheers!
Wilma D.
5 out of 5
12/11/2024
He is always excellent advisor
Jose R.
4 out of 5
12/11/2024
I am very satisfied working on my car with the appointment time and did not wait to long

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