Jesse was very cordial and helpful
Great service experience! Thank you.
I was informed that it was required for my car to undergo a set of services at 15,000 miles, and that at 20,000 miles, there would be another set of services at a higher cost. When I returned back to the dealership, my car sat in the service section for 45 minutes before I was assisted and signed out. When I went to pay, I asked whether the services were required or merely recommended, and the staff member disclosed that they were only recommended. I expressed that if I had known this, I would have only opted for the oil change, but he did not respond. Overall, my experience was far from ideal.
David is good , my experience two times . He is good for the customer . Very friendly and very good to explain He is good employe .
This was my first visit with David as my service adviser, and he was terrific. He explained everything clearly, and he proactively called to give me status information. Couldn't be happier with the service he provided me.
Yes completely satisfied.
Great customer service from Edward!!
I have been using Lexus service since 2011. Brian and Scott did great work ensuring my car was repair
I have never had such careless work this month Jan 3
Bumper Light bulb was charged and not repaired . Discovered 2 day later
Car was brought back on Jan 8. Light was repaired and key fobs were repaired. To my surprise on Jan 9 two tire caps were missing which were placed during service with Scott.
I have contacted Edward . He has not responded or follow up with me today thus far with a plan to replace. I am requesting to have a full set be mailed to my address as soon as possible. The car is going out of town for 6 months
He actually responded that” those tire caps were not touch “
Not a logical comment or a reassuring customer satisfaction comment
Jovanni was very kind and professional. Everything went smooth and service was faster than expected. Thank you for great customer service and experience.
Very friendly and efficient.
David is very friendly, nice, and knowledgeable.
Jovanni explain everything need to be done on my vehicle I am satisfied for the service
Great service… David is fantastic!
Edward was very nice. Service was very good. Highly recommended.
Edward is the best! I love working with him and he is always attentive and great with time management.
All go9d and done quickly
David was phenomenal. Very thorough and kind.
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