Jake was great. I look forward to working with him again.
Jesse is one of best service advisors at Lexus. He has great customer service and it’s always a fast and easy process when I book my appointments with him.
Jesse is truly outstanding! I reached out to let him know I’d be bringing my car in for an oil change, and even though he was off that day, he assured me he would take care of it as soon as he returned to work. It’s rare to find such dedicated service nowadays, and I’m so grateful for his kindness and support. Jesse truly goes above and beyond; I can’t thank him enough!
We were very pleased by the way we were treated by Jake and others who help us. We are also very pleased with the work you performed in our vehicle, thank you very much.
Jake M. Was very professional and knowledgeable.. I had an excellent customer service experience.
David promptly responded to my text and phone messages in spite of being extremely busy.
Jesse is great and this is my go to spot for service on my car
I have always been satisfied with Jesse colon . He always has an answer to my questions. Thank you
Outstanding service, thanks Jesse!
Great first experience with Jesse.
Jesse is great with customer service and followed up when the vehicle is ready for pick up. I will have my family and Friends go to Jesse.
Jessie (Jesus) Colon is the Best! Exceptional customer service and a consummate professional! Always enjoy working with him when my vehicle requires service…his knowledge, expertise and recommendations are spot on!
Jesse Colon has given an excellent service. He is very accommodating and pleasant personality. I gave him a 10 overall
Jesse is the best! He answered my initial concerns and provided me with a detailed explanation of the Lexus certification program. When I arrived at my appointment, check in was smooth and again Jessie explained what was going to be performed with my vehicle. Jessie then found me when the car was being washed and we completed the paperwork. Friendly, professional all with a great attitude. ⭐️ ⭐️ ⭐️ ⭐️⭐️
Jesse was very helpful and let me know the time frame of servicing my vehicle as it happened since I was waiting at the dealership while the work was done. Thank you.
The service was to be no charge as set up in order to win my business. Your service team charged my husband. I’m very disappointed. Not the way to win business
No issues. Quick check in. Done before promised time.
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