Service Center

Real Reviews From Verified Customers

Maricela G.
4 out of 5
5/31/2025
David always does an amazing job! He's quick to respond and handles my maintenance needs with ease, and ensures customer satisfaction at every visit! I highly recommend Davis Ventura!
Richard P.
5 out of 5
5/30/2025
Jesse was friendly and knowledgeable, and he got me in and out very efficiently.
Vittorio G.
2 out of 5
5/30/2025
If it’s not bad enough to be surprised by charges for what I thought was free of charge, your service director Ali Baba was very very rude. I was appalled by his response to when he asked what happened and I began to explain that Jason said please pay the 167 or whatever dollars, he immediately cut me off and said “ we don’t say please, we said you have to pay.” I am so furious over that reply. I have a lease and every lease I’ve had has had the simple maintenance complimentary. So please understand when Jason and Alibaba have that attitude and lack of professionalism, one can’t help but feel like they are trying to put me together.
Dale H.
5 out of 5
5/30/2025
Good at his job I was pleased Dale H
Hahn T.
5 out of 5
5/29/2025
Thanks to David Ventura for his wonderful service, your dealer should have more people like him . God bless you all.
Sheena O.
5 out of 5
5/29/2025
Good!
Duc D.
5 out of 5
5/29/2025
Jesse was friendly and respectful. Service was done quickly.
Oganes K.
5 out of 5
5/29/2025
Excellent service. Keep up the good work!
Laura M.
5 out of 5
5/29/2025
Thank you
Heesu J.
4 out of 5
5/29/2025
Thank you for a great service. One minor thing though it would've been nice if someone told me that the placemat was removed and put in a rear trunk or put it back where it was.
Carol Y.
5 out of 5
5/28/2025
Jesse was great! Miss Scott but Jesse made the appointment easy.
Milena K.
5 out of 5
5/28/2025
Very happy with Jesse Colon customer service.
Sylvia W.
5 out of 5
5/28/2025
Jesse always provides exceptional service. He is professional and very courteous and provides service with a smile.
Tamara L.
3 out of 5
5/27/2025
Please email survey to
Julie A.
4 out of 5
5/26/2025
Outstanding customer service. The job was done. We appreciated Uber service to the Mall and back to the dealership.
Shane P.
5 out of 5
5/26/2025
David is great as always.
Asilia W.
5 out of 5
5/25/2025
Jesse is one of the best service Providers I’ve seen in a long time. I’m so grateful that I was given to him to service me. Thank you, Lexus of Valencia for having great employees.
Rosalin B.
5 out of 5
5/25/2025
Mr David Ventura was professional, knowledgeable, patient, and accommodating.
Cesar A.
5 out of 5
5/25/2025
Jesse is super knowledgeable and not pushy very kind demeanor. Great experience
Wilma D.
5 out of 5
5/25/2025
Jesse Colon gave an excellent service. Very accommodating and friendly. Treats everyone with respect and kindness

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