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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2927 reviews 74%
4 star 786 reviews 20%
3 star 52 reviews 1%
2 star 116 reviews 3%
1 star 91 reviews 2%
Review Us
April P.
5 out of 5
5/30/2026
Great job Jesse and Lexus! The service was wonderful!
Jason A.
5 out of 5
5/29/2026
Thank you for providing an efficient service!
Dara R.
5 out of 5
5/28/2026
NA
Cesar A.
4 out of 5
5/28/2026
Jesse is always the best. Even when the list was 50 cars deep, he keeps his head cool and moves forward
Wilma D.
4 out of 5
5/27/2026
Was well taken cared of by Jesse conlon
Jeanette K.
5 out of 5
5/27/2026
Jesse has consistently been a kind, thoughtful, upfront, and transparent service representative. His organization and attention to detail are obvious. I am grateful that Lexus of Valencia fosters such high standards! I’ve been a customer for 14 years, and I will continue to be far into the future!
Wendy P.
5 out of 5
5/27/2026
Thomas provided excellent service with prompt communication throughout the entire process. I really appreciated how smooth and convenient everything was, especially the Uber service to and from the dealership. He was professional, helpful, and made the entire experience easy and stress-free. Thank you, Thomas, for the outstanding customer service.
Fmk Trust.
4 out of 5
5/24/2026
Thomas was great. He listened, raalized the issues, & resolved problems within his power with me. He is a great asset for Lexus & Lithia.
Marc S.
5 out of 5
5/23/2026
Job well done on Thomas! Thank you!
Alejandrina G.
4 out of 5
5/22/2026
Jessie Colón in very easy to work with. Super helpful and quick to get me an uber from the dealership to work and back to pick up my vehicle after service. Thank you!
Magdalena C.
5 out of 5
5/22/2026
Thank you for servicing my vehicle. The arrive was great, professional and quick.
Francisco C.
5 out of 5
5/22/2026
Jesse was excellent very helpful
Andreh Z.
5 out of 5
5/21/2026
Thomas did a great job. Terrific customer service!
Mariafe S.
5 out of 5
5/17/2026
Lexus of Valencia has always been top notch on their service!
Jennifer V.
5 out of 5
5/17/2026
Thank you, Thomas for all your help.
Zaza J.
5 out of 5
5/16/2026
Yes
Santiago Jose.
4 out of 5
5/15/2026
My visit today was great
Samuel D.
5 out of 5
5/14/2026
100% satisfied and awesome.
Gilma M.
5 out of 5
5/14/2026
Excellent
Lila S.
5 out of 5
5/14/2026
Jesse took magnificent care of me— great customer service rep for Lexus! Thank you, Jesse!

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