Hi I’m the wife of Jaime V
2.5 hrs for an oil change and exterior only wash? Had an appointment at 2 and left around 4:40. Bit much.
Jesse C. Was amazing, he made the service visit very pleasant
Also, while I was reviewing the newly printed bill with tje cost dropping by $800, colon started processing the next customer while I was still inside his office reviewing the new bill. I felt like I was being rushed to leave and not to review the bill in detail.
Back brake replacement, resurfacing the rotor was never mentioned by Colon.
We were impressed with Jesse’s customer service approach in addressing our concerns-he definitely went the “extra mile” to make sure that we were satisfied and that our vehicle was repaired in a timely manner.
100.00% satisfied with Jesse Colon’s service today. Very knowledgable, professional, friendly, polite, courteous, realistic, kind, attentive, and pleasant on approach. Felt he went above and beyond with the service he rendered today for us. He really has a good personality to top it all off. He earned my trust the first time. Happy customer here. Thank you Jesse!
Friendly, helpful, and efficient!
Jake was very friendly and professional.
Hector is a trusted advisor and provides great guidance. Helps me understand my Lexus/ I’m loyal to the Lexus line.
Well done Jake and Ali. I appreciate your help on getting my vehicle repaired.
I I am waiting for the survey
Very timely and transparent service. Hector took understand my situation and help resolve my situation.
The many questions I have Jesse always answers with such patience. Jesse is so professional and knowledgeable.
Jessie is exceptional Service advisor, who listens to the request of the customer. I would definitely recommend Jessie to all my friends and family
Jesse was awesome, friendly and very helpful. He had everything ready to go and the service was outstanding.
Thank you Jesse
Jesse was extremely great. He's very experienced, friendly and always provides excellent customer service.
He is courteous and prompt and his service is great! Job well done!
Hector is very professional, done his job well and very friendly.
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