Service Center

Real Reviews From Verified Customers

Akhoyan (.
5 out of 5
8/31/2023
I want to say that David is one of the best Lexus employees I have ever seen, did a very competent job and helped a lot to solve my problem, thank you very much!
Ginette T.
5 out of 5
8/31/2023
Bryan Stover was very professional, helpful, personable and extremely approachable. Looking forward to seeing him again
Grace G.
5 out of 5
8/31/2023
Bryan was extremely considerate and polite, efficiently attending to my needs and displaying excellent manners.
Alfonso F.
5 out of 5
8/31/2023
Processing was quick and attended well.
Dinaz S.
4 out of 5
8/31/2023
Ed is excellent to work with!
Sharon B.
5 out of 5
8/31/2023
As always, Melville, was professional, friendly, & provided info I could understand re the service.
Brooks C.
4 out of 5
8/31/2023
Scott is the best. I would buy another Lexus just so he would be my service advisor.
Kathleen H.
4 out of 5
8/30/2023
Edward was, as always, personable, professional and knowledgeable. I have complete confidence and trust in his suggestions and recommendations. Lexus is lucky to have such an exemplary employee.
Yvonne M.
5 out of 5
8/30/2023
Service was performed as promised and Edward was able to get my car’s serviced in a timely manner
E S.
5 out of 5
8/30/2023
Bryan is engaging and makes you feel like a valued customer. Never rushes you and answers questions thoroughly. I trust him. Allen
Arabo D.
4 out of 5
8/30/2023
He is a very caring person and he explained every single issues and also future suggested maintenance for my vehicle. Very satisfied and will go back to him again.
Bryan P.
5 out of 5
8/30/2023
Thank you!
Mark G.
4 out of 5
8/30/2023
Scott is my guy for everything related to Lexus. I service my car at the Valencia location vs. the Woodland Hills location (where I live) simply because of Scott. His service is the best and no one else does the kind of job he does. I was referred to Scott several years ago and anyone I know that has a Lexus, I send them to him because I know he takes care of everyone that pulls up to his station. He is simply the best and if Valencia didn’t have him, they wouldn’t be as good as they are. Plain and simple.
Ellen L.
4 out of 5
8/29/2023
I will always come to this dealership as long as Scott Melville and Hylton, are there
Jesse M.
4 out of 5
8/29/2023
Senecca was very professional with my concern for the vehicle issue with the brakes and addressed the problem very quickly
Guadalupe H.
5 out of 5
8/28/2023
Excellent service
Mark M.
5 out of 5
8/27/2023
Edward was exceptional
Jose A.
5 out of 5
8/27/2023
Always great customer service , thank you Bryan
David W.
5 out of 5
8/27/2023
Robert is AWESOME! Give him a raise! I love seeing him when I bring my car in. He’s such a good, kind, solid guy. You’re lucky to have him.
Nelson L.
5 out of 5
8/27/2023
Very good customer service friendly and very helpful ????????

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