Jake is great! He was professional, knowledgeable, friendly and went out of his way to make sure the service was done well.
Jake was good but your service wait time is still excessive. I gave up waiting, which means I inconvenience another driver to take me twice to get service.
Jesi is an amazing service advisor and Lexus. You are lucky to have a guy like that his attention to detail and making sure that everything is done and done right definitely someone that needs a raise
Jake was very friendly and helpful
Jesse always makes me feel like he values my business and treats me with respect. What I value most is that he never tries to pressure me into getting unnecessary work done on my car.
Always a great and smooth experience
Jesse Colon went above and beyond to provide excellent customer service. I felt well valued as a customer, thanks to his kind support and his professional mannerisms.
Jake was friendly, personable, and professional. He provided excellent service from the time I got there until the time I left.
Jesse was great! Every efficient and knowledgeable!
It took an hour to schedule an appointment. I was transferred to multiple departments. I started at Lexus of Valencia and ended up at Van Nuys. Not at all the level of service becoming of the Lexus name.
I was very satisfied with the service
Jesse is very helpful, professional, and very knowledgeable.
Great customer service. Quick responses and speedy service while still being personal
Your team is outstanding, I bought my vehicle there and have always taken it there for service and I have always been treated excellent. Thank you for having such a great team taking care of your customers
Very personable and explained everything to me. Thank you!!
Excellent customer service! Explained thoroughly and kept me informed.
Great service! Jesse Colon is always so helpful. Met Junior to get car rental he was also very pleasant.
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