Edward understood just how much I needed my vehicle and he made sure it was fixed as quickly as possible. It was much appreciated that they care about their customers when their vehicles are being serviced.
David was very personable and efficient.
He is delivers. He is good with his customers.
You guys are great! Thank you!
Senecca is always so nice and very helpful. She is an asset your company. Thank you for all your help Senecca.
As always, Edward provided an excellent service.
Edward take care to make sure my car is serviced completly.
Five stars for Bryan Stover!!!
David was very profesional, friendly and accommodating.
I had several questions and we went above and beyond to help.
Thank you
Bryan is amazing. He is one of the reasons we are on our fourth Lexus. We have been with him for years and completely trust him. He provides an amazing level of customer service and knowledge.
Great service without too long of a wait.
Waited 15 minutes past my appointment before anyone came to greet me. I had to wave to the service attendants there to get someone’s attention.
My car needed 40k miles maintenance and was given a timeframe of 3 hours or less.
The car wasn’t done until 5 hours later. I had to inquire about the status before I was given an update. The service advisor came to tell me at that point that I needed front brakes and they had time to do the job but it would be 2-3 hours of a wait.
I wonder why I hadn’t been contacted earlier for this update. Why didn’t I get a call or text during the time I was waiting?
I expected better communication from the Lexus service department.
I spent over $1000.00 that day but drove away feeling disappointed.
Great experience, love Scott he is the best!
SENECCA WAS GREAT.YOU SHOULD BE PROUD TO HAVE SOMEONE LIKE HER ON YOUR TEAM.
Seneca was very nice and went above and beyond to make my visit pleasant. She even helped with replacing my oil drain plug which apparently doesn't come with a new oil filter on my car! Her and the service team also went above and beyond helping me with concerns on my vehicle and sorting things out!
Bryan was great as always
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