Service Center

Real Reviews From Verified Customers

Farzaneh M.
5 out of 5
3/29/2024
Bryan is the most knowledgeable in car repair. He has a great personality. I am very happy with all the work he did to make my car perfect. Also,I am very happy with the service I get through Bryan.
Carson A.
4 out of 5
3/29/2024
Thank you Lexus of Valencia. Thank you David Ventura for an awesome experience. Though it took longer than expected for the oil change and making sure my car was top notch, you gave me a lift home and back, put gas in the Lexus and washed the car. Appreciate the business! Thank you again. One happy customer.
Steven B.
4 out of 5
3/28/2024
Dave was very enlightening
Robin S.
5 out of 5
3/28/2024
David was very welcoming to a new comer. I will be back.
Stephanie S.
5 out of 5
3/28/2024
DARIN IS AMAZING. GREAT CUSTOMER SERVICE DEFINITELY RECOMMEND LEXUS OF VALENCIA AND DARIN .
Jamie R.
4 out of 5
3/28/2024
David provided excellent service. My car was serviced for 55k miles and I was around 53k. I was debating when I arrived if I should wait another 2k to complete service. David took the time to check my last service date and confirmed I came in around 48k. I was due around my next 5k service. I moved forward with service. David knew I had a work meeting at 1130 and got me out of the dealer right before 11am. He is alway very polite, friendly, fast and always has a smile on his face.
Alysah B.
4 out of 5
3/27/2024
Brian was the only person in service that has made me feel confident, he made me feel welcomed and if I didn’t understand something he would explain it with a smile. He is very exceptional and you guys are really lucky to have him. I was really close to bringing my service elsewhere until he went out of his way to help me. I don’t feel like I am being taken advantage of or I need my brother or boyfriend with me. Thank you Bryan!! I will be back next oil change or any other services my car needs because of him!! I Can tell he enjoys his job and helping others. Have a great day!
James C.
4 out of 5
3/27/2024
Scott does a fantastic job and is very trustworthy which is what keeps me coming back and paying dealer prices. You need to work to keep him happy. Thank you
Otilio P.
5 out of 5
3/27/2024
Excellent service
Heather M.
5 out of 5
3/27/2024
Great!
Dalila O.
4 out of 5
3/27/2024
First time getting the car serviced, Ed was helpful and explained the service being done.
Allan K.
4 out of 5
3/27/2024
Loaner helps better ,but it's ok
Elton O.
4 out of 5
3/27/2024
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Yolanda C.
5 out of 5
3/27/2024
Thanks ???? to the best customer service ????
Nabeel M.
5 out of 5
3/25/2024
Great customer service thank you Edward for your great service as always
Kamaljit S.
5 out of 5
3/24/2024
Excellent service Thx
Richard G.
5 out of 5
3/24/2024
Service was excellent, as usual. Scott was as friendly as ever and thoroughly explained the work completed and provided a list of item that should be addressed in the near future.
CAROL S.
5 out of 5
3/24/2024
Robert was, is, and always has been extremely helpful! He has always been extremely polite. I trust him with my car.
Reina G.
5 out of 5
3/24/2024
Service and experience was amazing. Thank you!!
Allan B.
4 out of 5
3/23/2024
David was completely professional. Was very satisfied with his knowledge and help in resolving the issue with our car.

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