We are satisfied with the service
Always a pleasant experience having my Lexus serviced by Brian & his team!
Scott Always does an amazing job. His level of professionalism and excellent customer satisfaction is top-notch
Yes, I am satisfied with the service and even more with Bryan Stover because they gave me the appointment a week later. I asked for it with the person who helped me, for Friday the 9th and they made it for Friday the 16th.
Great customer Service I fell very happy to meet with him.
As always, Scott was exceptional with his customer service to me!!
Scott is always so helpful
David did a great job in setting up my car maintenance and he also explained the recommended repairs. Overall great experience with David.
Edward was wonderful! He is always helpful and extremely thorough. He is transparent, timely and very helpful! I always appreciate working with Edward. Makes my service experience very pleasant!
David was great he had me in and out in a reasonable time and explained everything to me, well done.
Thanks Ed!!! Good work and service as usual.
Great customer service and I love my loaner car! ????
I've worked with Brian for a number of years. He has always provided good counsel.
Edward Seg is AMAZING! He goes above and beyond and is always extremely polite and welcoming..BUT…. I was VERY disappointed with today’s service . I dropped my car off at 10:45AM, by 2 pm I called and spoke to the receptionist because I hadn’t heard about my car.
By 3pm I was dropped off at the dealer Ed informed me they had NOT started working on my car. I went in for a simple oil change. Ed apologized and asked them to do a rush job. They had it done in less than an hour. Again it wasn’t Ed’s fault but I’m extremely disappointed
And was considering going back to the Van Nuys Dealer for future service.
Best customer service he had I recommend everybody to go to Edward
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social