Service was excellent. Completed work much sooner than expected.
Edward was very upfront and honest in all my dealings with him.
Edward is great fast and reliable
Edward is always polite and warm. He’s an asset to Lexus of Valencia.
You need to correct your contact info!
Edward is literally the only reason why I’m completely satisfied with the service.
Great customer service from Bryan.
Scott is fantastic! I always appreciate his great assistance in maintaining and fixing my car!
So happy that I was able to have a loaner car. Made my life so much easier!
He is the best! He always makes me feel like valued customer- I appreciate his friendly, honest service.
Thank you, great customer service
Bryon is always courteous and informative
Scott is the best and is the main reason I come back to Lexus
Edward was AMAZING!! Not only was he nice, welcoming, friendly, and polite, he was also extremely knowledgeable. I drove off the service department very satisfied with everything he had mentioned about my Lexus WITHOUT asking him any questions. His customer service skills were phenomenal. Employees like him convince me to continue my loyalty with Lexus of Valencia.
I have always had a great experience with Robert M. / Scott.
He and I had trouble with a miscommunication and he is truly a man of honor and stand by his word . I’m so happy with his service.
Thank you
Sandra
I’m very satisfied with the service
I was extremely impressed with Edward’s professionalism and efficiency.
I received excellent service care and customer service from Edward at Lexus of Valencia. I've never had such a pleasant experience getting my car service before. I set an appointment and I came in and signed my paperwork. Edward was very friendly and professional! I mentioned some concerns with some items in the car, he noted them and had them fixed. He provided me updates on the car patiently. He accommodated all of my transportation needs while the car was being serviced. A big shout out to Edward. I would highly recommend working with him next time you need your car serviced.
Bryan was great on a busy service Saturday.
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