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Real Reviews From Verified Customers

Service Center Review Summary

5 star 327 reviews 68%
4 star 96 reviews 20%
3 star 8 reviews 2%
2 star 25 reviews 5%
1 star 28 reviews 6%
Review Us
Elizabeth P.
5 out of 5
5/17/2024
He was FANTASTIC! A perfect example of excellent customer service and competence.
Alva S.
5 out of 5
5/16/2024
No problem
Paula M.
5 out of 5
5/16/2024
No problem
Morjana D.
5 out of 5
5/16/2024
Everything was done just as I asked. That was very much appreciated. Thank you so much.
Janey C.
5 out of 5
5/16/2024
Mr. Foote was very helpful.
Beth P.
5 out of 5
5/16/2024
Everyone was polite and service was fairly speedy.
Michaela T.
5 out of 5
5/15/2024
Darren was amazing! Super hopeful and transparent in my vehicle and what I needed to keep an eye on! Best service out of all 7 different Honda dealerships I’ve been to!
John M.
5 out of 5
5/14/2024
Everything went great and quick.
Raymond S.
5 out of 5
5/14/2024
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Michael S.
5 out of 5
5/14/2024
Love the quick service and turn around.
Lisa F.
5 out of 5
5/14/2024
I've always left satisfied. Thank you
Maria J.
5 out of 5
5/13/2024
Always professional and helpful
Melissa H.
5 out of 5
5/12/2024
I really appreciated the service and Darren has a great attitude toward his job and customers
Sandra H.
5 out of 5
5/12/2024
Darren was very helpful and service was exceptional! Thank you!
Dan A.
2 out of 5
5/10/2024
I don’t like your tech guy informing Honda said the work u did should have took 9.2 hours but took six. So I have to pay three hours for what. And the tech guy said I was penalizing the mechanic. The mechanic did get paid for six hours did he not. So did the technician go on a three hour break. I would assume he worked on someone’s vehicle while I am being charged. Look at it this way. When I was in business I always gave people an estimate if it didn’t take as long on the estimates I charge them for the time I worked. What u r doing is very dishonest.
Joni S.
5 out of 5
5/10/2024
Great service as always
Nicole B.
2 out of 5
5/10/2024
The tech was wrong. He recommended a cabin filter change when I had personally put a new filter in a month ago. You guys start nickel and diming me I’m taking my business elsewhere. Brittan was great, but you have some real dipshit techs working at the Terre Haute dealership.
Wade T.
5 out of 5
5/10/2024
Brittan was courteous and informative
Lucinda D.
4 out of 5
5/10/2024
Excellent service great people. Had a new gas tank installed by Scott Foote. I have been fortunate to find an honest person. Would highly highly recommend. Thank you all Thompson’s Honda team.
Michael R.
5 out of 5
5/9/2024
Great service as always!

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