Service Center

Real Reviews From Verified Customers

Matthew B.
1 out of 5
7/17/2025
When I made my appointment I asked that the auto start stop switch be shut off. Permanently Because my car was having a hard time starting. My wife was told that it couldn't be shut off. Because it was a safety issue which it's not.
Tim M.
2 out of 5
7/17/2025
Never received inspection results or mileage based maintenance schedule recommendations
Vendala H.
5 out of 5
7/17/2025
Neil was very nice to work with, and he was very thorough in explaining what was done, and what needed to be done with my vehicle.
Mykeal H.
5 out of 5
7/17/2025
Very good work and communication.
Heather I.
5 out of 5
7/16/2025
Aaron took great care of me and my vehicle. I had prior concerns with services at this location, but he kindly addressed them. I appreciate his sensitivity in the situation and will definitely return due to his superb customer service skills.
Stephen C.
2 out of 5
7/16/2025
This is our 2nd Toyotq with Carlson and our first complaint. Have tried several times for follow-up questions but no answe by multiple employees.
Jamie H.
4 out of 5
7/16/2025
He was clear, kind, and not pushy!
Brian P.
5 out of 5
7/16/2025
Good work and they kept me informed
Rooplall R.
5 out of 5
7/16/2025
He was very through respectful and friendly.
Chau B.
5 out of 5
7/16/2025
Great team work all the way around, keep it up!
Donald R.
4 out of 5
7/16/2025
James did a good job explaining the necessary repairs and very accommodating in working to secure a ride home for me, when it was determined that the repairs would require me to leave the vehicle at the dealership. Kudos as well to Will, the courtesy driver, for a comfortable ride and pleasant conversation on the way.
Kari H.
5 out of 5
7/16/2025
Good experience
Annette L.
5 out of 5
7/16/2025
I was greeted moments after I arrived and was kept well informed on the progress of my car.
Pamela T.
4 out of 5
7/16/2025
Neil did a nice job with me and offered a three oil/tire rotation package that I decided to purchase.
Mai V.
1 out of 5
7/16/2025
Is a free car wash no longer provided when it is being serviced there? This is not the first time I've heard about this happening.
John P.
5 out of 5
7/16/2025
Very professional
Leah Z.
4 out of 5
7/16/2025
Great waiting area, great communication while vehicle is being serviced and polite and kind employees!
David M.
5 out of 5
7/15/2025
James was great!
Kristi O.
5 out of 5
7/15/2025
He was very welcoming and easy to work with today.
Desiree A.
5 out of 5
7/15/2025
Such a great group of people in the service center! Was able to get me in before a trip and took care of all my issues!! THANK YOU!

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