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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3967 reviews 59%
4 star 1373 reviews 20%
3 star 208 reviews 3%
2 star 515 reviews 8%
1 star 640 reviews 10%
Review Us
Jill L.
5 out of 5
9/14/2025
Easy and convenient
Phillip S.
3 out of 5
9/13/2025
Happy that I received a spare set of ignition keys before winter
John M.
4 out of 5
9/13/2025
My first visit was completely unacceptable but my second visit was very good only thanks to Brandon
Vickie L.
5 out of 5
9/13/2025
Friendly courteous service
Therese L.
2 out of 5
9/13/2025
Couldn't find my vehicle but Aaron was good otherwise
Carlyle B.
5 out of 5
9/13/2025
Did a reasonable good job.
Joel S.
4 out of 5
9/13/2025
Your employees were all great - from Aaron to the lady that I paid at the end.
Jim D.
1 out of 5
9/13/2025
My only issue was the length of time it took to complete inspection and tire rotation. Everything else was fine.
Jason K.
4 out of 5
9/13/2025
Awesome job today.
Kristina Y.
4 out of 5
9/13/2025
Brandon was super helpful with my engine oil issue over the phone. He treated me well while I was at the dealership and overall has great customer service.
Nicole W.
4 out of 5
9/13/2025
He was so busy but offered me a $10 discount on service which I really appreciated as I waited awhile.
Brian M.
5 out of 5
9/12/2025
Aaron knew his job and he did it well
David S.
2 out of 5
9/12/2025
Initially tried to make appointment through Toyota app which was a complete failure. Then I was give the “platinum “ 50,000 mile oil change. The different levels of service were not explained at all. So I paid way more than expected for an oil change and tire rotation which also took 2 hours with an appointment. Will definitely be exploring other options for my Toyota service in the future.
Gerald E.
4 out of 5
9/12/2025
Service was great. i think sales department is lacking especially with no new Highlanders on site.
Randy H.
5 out of 5
9/12/2025
No
Irene R.
4 out of 5
9/12/2025
The service received was completed in less time than was quoted. Appeared to be a job well done.
Ashley S.
1 out of 5
9/12/2025
During the multipoint inspection I was told that my rear brakes were at 50% life. They were changed not even 2 months ago. The technician had apparently measured them wrong. He also said that my tires are at 50% life which is wrong also because they aren't even a year old. I was told my fog light that is busted needed to be replaced because it has water it in. That's fine because I knew about it. When I asked if it could be done today I was then told that it's not the light itself but the entire housing unit and it would take hours and be costly.
Patricia M.
5 out of 5
9/12/2025
Excellent service today
Mary K.
5 out of 5
9/12/2025
Scott is a gentleman of integrity, peace, patience, and knowledge. Very kind and helpful.
Doug K.
5 out of 5
9/11/2025
Excellent service by relentless w.

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