Service Center

Real Reviews From Verified Customers

Arslan A.
5 out of 5
9/28/2025
Everything was smooth
Diane H.
5 out of 5
9/27/2025
The Carlson staff is conscientious, kind, courteous and informative. Thank you, James, and crew! D Halvorson
Ronald A.
4 out of 5
9/27/2025
I’m always very satisfied with with the service department since I purchased my 4-Runner when it was brand new. The quality of service hasn’t let up even though it’s getting on in years . . .
Gwendolyn N.
5 out of 5
9/27/2025
Thank you!
Dan M.
5 out of 5
9/27/2025
Scott was wonderful to work with! He helped me when two of the big dealers closer to me were not as helpful or knowledgeable.
Ron S.
1 out of 5
9/27/2025
Part ordered was incorrect, not notified when correct part came in. I wasn’t ever able to connect over the phone and had to drive over to ask questions. Scott was excellent, once we were able to connect. Never got a call back, had to drive over to get to talk with Scott.
Anna W.
4 out of 5
9/26/2025
Five star review! I am very happy with the customer service I received from Neil Delaney and the Carlson Toyota team. I appreciate his response to my concerns, identifying the problems and doing everything to get it resolved right. Thanks!
Renee H.
5 out of 5
9/26/2025
Great service!
Kenneth P.
5 out of 5
9/26/2025
He’s the best
Margaret M.
5 out of 5
9/26/2025
As always; Carlson Toyota is so professional and knowledgeable! Everyone there is so polite and courteous! I would never go anywhere else! I always take my car there because the service is great and the price just right!
Terry H.
5 out of 5
9/26/2025
Amazing service!
Tara D.
5 out of 5
9/26/2025
Nicholas Schafer did an excellent job explaining everything that was going to be done with my vehicle. There were no surprises
Kyle D.
3 out of 5
9/26/2025
I like coming here getting my Toyota serviced. I feel assured that servicing my vehicle here will keep my Toyota running for years
Heather K.
1 out of 5
9/26/2025
Service was slow. Settings were changed, seat, head lights, radio etc.. and I haven’t received documentation of services completed.
Thaddeus H.
2 out of 5
9/26/2025
We waited 2 hrs for a tire rotation and a-multi point inspection . No one bothered to inform us as what was going on. Finally a young man approached us saying that he noticed we had been sitting there for some time and could he help. Amazingly our car was ready in just a few minutes! In all the times we have been there for service, we have never had such a long wait!
Peggy S.
5 out of 5
9/26/2025
Went very well
Jay Z.
5 out of 5
9/26/2025
Good job
Adam H.
5 out of 5
9/25/2025
Nick was great to work with. He kept me up to date and got me on my way quickly. Thanks Nick.
Irvin H.
5 out of 5
9/25/2025
Nic was very helpful He answered all my questions
Emily P.
5 out of 5
9/25/2025
Rylen was professional, thorough and explained everything very clearly.

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