Service Center

Real Reviews From Verified Customers

Daniel H.
1 out of 5
10/2/2025
I was contacted by Carlson Toyota to get my free Toyota care. I live 30 mins away, but I called and arranged my schedule to go there and do it because they said the warranty work had to be completed at a Toyota dealership. When I arrived, Nicholas said it was not covered. I explained that I was told it was. It was a back and forth argument until he said it would be covered. He followed through with his word, but was clearly angry. Not a good experience at all.
Julie F.
1 out of 5
10/2/2025
Very nice staff, but why does it take an hour and a half for an oil change and tire rotation??!! Seems crazy. I had an appointment.
Craig G.
5 out of 5
10/2/2025
Your service team is the best in the state. Thank you Scott for the excellent job.
George J.
5 out of 5
10/2/2025
The service was helpful and very satisfying. Thank you very much. George
Julie E.
2 out of 5
10/2/2025
Although I was satisfied with my experience, the wait time at almost 2 hours for a tire rotation was not acceptable. I was told it should take an hour, maybe a little more, but was not updated to the fact it was going to be way longer than that.
Paul P.
5 out of 5
10/2/2025
OK
Tou V.
4 out of 5
10/2/2025
Quick and efficient with the whole service. Took the time to explain the details of the maintenance. Overall, was a nice experience.
Cynthia N.
5 out of 5
10/2/2025
Aaron was very helpful.
Aileen K.
5 out of 5
10/2/2025
Great service and quick
Trevor J.
4 out of 5
10/2/2025
Appointment was messed up, Aaron went out of his way to make it right, A+ service from him.
Bonita M.
5 out of 5
10/2/2025
Timely. Efficient
Karin A.
5 out of 5
10/1/2025
Very friendly and helpful staff.
Lisa J.
5 out of 5
10/1/2025
Scott is amazing and always goes up and beyond!! He is so knowledgeable!!
Brian B.
5 out of 5
10/1/2025
All good. Very satisfied.
Marilyn G.
4 out of 5
10/1/2025
I was completely satisfied with my Toyota Care first appointment. I am new to Toyota.
Arnie M.
5 out of 5
10/1/2025
Great service
Hui Y.
5 out of 5
10/1/2025
Perfect
Kathleen G.
5 out of 5
10/1/2025
Neil is friendly and very helpful. Great experience
Steven S.
5 out of 5
10/1/2025
Aaron was friendly and helpful. Highly recommend you and your team.
Susan J.
5 out of 5
10/1/2025
Very kind and professional.

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