Service Center

Real Reviews From Verified Customers

Nick B.
1 out of 5
2/23/2026
A tire rotation and service check with a software update should not have taken all day to perform. I was never asked when I needed. The car back. The email status system won’t work if it is not fully utilized. Don’t tell me stuff if you aren’t able to do it. Nick
Claire S.
2 out of 5
2/22/2026
New 2025 RAV4. 4000 miles. Slow leak in one tire. Slowlyy increased to about 3 PSI per day. Other 3 tires stayed at same pressure every day. Took to Carlson Toyota on 2/22. Nic said there was no leak and that was just normal fluctuation. I asked how much is normal. He said up to one quarter PSI. I pointed out that 3 PSI is 12 times that amount. He repeated that it is normal. I pointed out that there was no fluctuation in any of the other 3 tires. He had no response. He said it was because of the earlier cold weather. I pointed out that the extreme cold had stopped several days ago and I was still needing to inflate every day. He said change in barometric pressure could do it. Stupid thing to say. He persisted that there was nothing wrong. I told him that I needed to be sure that it was safe since my wife is ill and we need to travel to Mayo on Monday. He said he has seen this before and would stake his job on there not being anything wrong. Told him I would remember that. It's now Sunday afternoon and we are waiting outside of church for Toyota roadside service to come to replace flat tire.
Timothy S.
5 out of 5
2/22/2026
Nicholas was very helpful and was able to answer all my questions
Melissa D.
5 out of 5
2/22/2026
Wonderful service! Thank you!
Nadia C.
5 out of 5
2/22/2026
Best service!!
Sarita W.
4 out of 5
2/21/2026
Fast key service
Syed H.
1 out of 5
2/21/2026
Informed the attendant I do not want car wash and when car wash returned it was washed and had micro scratches all over my car. From the car wash .
Bruce T.
5 out of 5
2/21/2026
Service was great!
Ali A.
5 out of 5
2/21/2026
Great service
Nyaha C.
5 out of 5
2/21/2026
It a good experience
Bridget N.
4 out of 5
2/21/2026
James was great. The appointment took a bit longer than expected but I was able to change ge it at last minute so its not surprising since they fit me in.
Fari S.
5 out of 5
2/21/2026
James is such great man. Great job. Thank you.
Ifrah A.
5 out of 5
2/20/2026
Rylen was helpful and made my first time experience at Carlson Toyota a positive one, thank you.
Julie W.
5 out of 5
2/20/2026
As always, Carlson Toyota And their staff, including the person that worked on my vehicle did a great job thank you thank you! Julie W
Matthew B.
5 out of 5
2/20/2026
Nicholas warmly greeted me upon arrival and clearly explained the process from start to finish.
Robert D.
5 out of 5
2/20/2026
Scott Backman is so professional and helpful each step during maintenance work. We are always confident when we have Scott as our Service Advisor. Thank you Scott!
Mark E.
4 out of 5
2/20/2026
Very good. I will keep an eye out for the survey.
Heidi O.
5 out of 5
2/20/2026
Always good experience!
Jeffrey B.
5 out of 5
2/20/2026
Great service. Great people. Thanks!
Lynn I.
5 out of 5
2/20/2026
Both times I have been in for my oil changes, Nicholas has been great! Thanks for the great service at Toyota!!

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