About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 4065 reviews 59%
4 star 1409 reviews 20%
3 star 216 reviews 3%
2 star 523 reviews 8%
1 star 664 reviews 10%
Review Us
Douglas W.
2 out of 5
3/3/2026
the scheduling person told us it would be a 2 hr appt so i elected to wait. At shortly before the 4 hour mark I inquired as to status..was told they were wrapping up paperwork. About 15 minutes later I was told it would be another 20 minutes. That turned into 40 minutes.. so my overall time was close to 5 hours. At one point I was told it was done only to find out it was someone elses car. Once home I noticed the sealant or coating was on my windshield. After leaving 2 messages for a call back I went into your facility. The person I was directed to was too busy to deal with me so I was told to queue up in the garage and force them to deal with me. How sad is that. Ultimately the issues were resolved but it leads me to wonder if I truly want to use your service dept vs going back to Walser.
Judith T.
5 out of 5
3/3/2026
Good services
Bradly S.
5 out of 5
3/3/2026
Very nice to work with
Mary S.
4 out of 5
3/3/2026
Correctly diagnosed the rattling noise, requested approval before repair. I really appreciated the inspection videos showing and explaining the problem. Very friendly and helpful staff. Thinking I will only ever have a Toyota or Lexus so I can use this trustworthy company
Shannon S.
4 out of 5
3/2/2026
Glad to be able to have mechanics that made it feel seamless and very thankful they heard my concerns and made there best efforts to get it completed carefully and I loved the car wash ????
Aaron C.
5 out of 5
3/2/2026
Brandon is top notch. He was super helpful with handling my questions regarding my Camry. I had a really bad experience with another Toyota dealership and Brandon made me feel welcomed at Carlsons.
Ryan S.
4 out of 5
3/1/2026
nick and raylen is amazing employee they skilled on their job…very professional salute to them 10thumbs up is not enough how they accommodate client…ang highly recommended
Tracy O.
5 out of 5
3/1/2026
Matt was very thoughtful, thorough, and professional.
Kashyap P.
1 out of 5
3/1/2026
I was denied the car wash at oil change saying it’s closed, and later one of the Mechanic parked the washed car right beside me so I asked him and he said it’s ON. I went back inside and requested again and was told that it’s not for general public, I was not general public, had my oil change done and requested.
Sloane K.
5 out of 5
3/1/2026
Matt was very helpful and knowledgeable!
China S.
4 out of 5
2/28/2026
Always great service at Carlson Toyota! Hear a lot of horror stories or the pain of setting up service with other places and you guys, in all the time I've been coming there, have had mostly awesome staff and quality service. Very appreciated
Darline L.
5 out of 5
2/28/2026
Young man that took care of keeping me informed was extremely good.
Donna G.
5 out of 5
2/28/2026
I was very satisfied.
Mark U.
5 out of 5
2/28/2026
Thank you! I appreciate working with Scott.
Theodore S.
5 out of 5
2/28/2026
Great, professional and quick service. Scott is great!
Jason C.
4 out of 5
2/28/2026
Rylen is the GOAT. Not much more needs to be said.
Eric C.
5 out of 5
2/28/2026
Everyone was super nice.
Mike K.
4 out of 5
2/27/2026
Thanks Nick, I will be back.
Adam F.
5 out of 5
2/27/2026
Brandon was great to work with and very helpful in the process. Can’t thank him enough.
Steve M.
4 out of 5
2/27/2026
Work requested, including an adjustment I later requested, was accommodated and completed quickly. Matt explained the work and evaluations simply. Cashier was pleasant and efficient.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.