Service Center

Real Reviews From Verified Customers

Jody C.
5 out of 5
2/14/2026
I appreciate how well Scott always takes care of my vehicles and how he responds so kindly to my anxiety and particulars about my beloved vehicles. Please thank him again!
Marilyn D.
4 out of 5
2/13/2026
Scott did a thorough job making sure my older vehicle was safe to drive.
Angela S.
5 out of 5
2/13/2026
Very professional and helpful
Diane M.
1 out of 5
2/13/2026
The service took longer than quoted. A small oil leak was noted during the inspection. This was disappointing; I have owned many Toyotas and have not had any problems before.
Arthur S.
5 out of 5
2/13/2026
Great job, especially NIcllious.
Kathy S.
5 out of 5
2/13/2026
Fast efficient and friendly service
Teresa T.
5 out of 5
2/12/2026
Thanks for your advice on which tires would be best for my wish for more safety.
Brian S.
2 out of 5
2/12/2026
I would give you a yes but I asked to have the car wash and it wasnt. Other than that great service
Ramona F.
5 out of 5
2/12/2026
Neil explained everything to me and the service was great!
David G.
5 out of 5
2/12/2026
Always great service
Kelly F.
4 out of 5
2/11/2026
I always appreciate the service I receive from the Service Center employees at Carlson Toyota. Everyone I've interacted with has been polite, professional, and communicates clearly with me (leaving no room for misinterpretation or confusion). I honestly did not expect to receive my car back the same day because it was an unexpected and unscheduled visit, and it would have been fine to not get it back the same day (I know how busy Carlson usually is). Nonetheless, I had my car back within 5 hours of dropping it off. Y'all never fail to impress!
Mesiel A.
5 out of 5
2/11/2026
Fast and friendly people
Fred F.
5 out of 5
2/11/2026
Excellent service, Excellent people.
Doris R.
5 out of 5
2/11/2026
was a real pleasure to met Rylen and felt that my car was in great hands. He was so polite, caring and very kindly answer all the questions I asked him about my car. I felt my car was never in better hands, he went beyond his duties to help me out and i was very satisfied when I walked out of that place after my car maintenance. Thank you Rylen, you truly rock, best of luck to you and tons of blessings!
Steven S.
5 out of 5
2/11/2026
Rylen was very clear and concise in explaining what needed to be done on my van. Very professional.
Acheaf E.
1 out of 5
2/11/2026
I still can't understand how the labor can be three times more expensive than the price of the replacement part. I'm really disappointed by your exorbitant prices.
Steve D.
5 out of 5
2/11/2026
Aaron was great to work with. He kept it straight forward and simple. Offered deals they were offering, but wasn't pushy. I'll actually consider them in the future and would be happy to work with him again.
Laurie H.
1 out of 5
2/10/2026
Tech pulled off my car for meeting but that fact was not communicated to "front" so they were not aware of delay so could not communicate it to me -satisfied with completed repairs but communication from "back to front" needed to be better so I could be better informed
Jacob H.
4 out of 5
2/10/2026
I had an emergency issue with the tire on my new pick up and it was addressed right away thank you
Theodore P.
5 out of 5
2/10/2026
Great customer service!

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