The work was completed in a timely manner as what the technician said
Hoping they can help replace my rear tires on my 2026 Camry 10350 miles already junk do to the alignment. Never had tires last such a short amount of time
Brandon was very kind and professional.
I have been coming here for years and don’t think I will be back. I was given a estimate on my breaks in Jan asked why it is 150 more now and the women at the pay counter said the estimate didn’t include the break pads but the cost estimate for today did? And the brake flush was also more today and the Jan estimate didn’t include brake fluid what brake fluid is 50 bucks. I really felt no one was honest today. And I was there for over 5 hours to get front breaks done. I am really upset about this.
Mr Nick was a great person
I arrived at 5:05 for a 5:15 oil change appointment. There are two lines to get into the shop and as I was waiting in line to be directed inside, another car came up into the other line and was allowed to go in before me. It was another 10 minutes before they came and checked me in and I asked them if that person was going to go before me since I was there first. I was told that mine would be done first, but he left a good half an hour before my car was done, and I heard him talking to the guy checking him in for quite a while about all the things he wanted done so I know it was more than just an oil change. I was there until about 6:45 and I had a young child with me so it was just very frustrating that it took so long, especially with an appointment
Brandon was very helpful. Much appreciated.
Rylen has the best work attitude! He did a great job with my two recent services at Carlson Toyota. Looking forward to working with him again.
Excellent service! I’m a happy, satisfied customer.
I wasn't asked if I have a maintenance plan or if I needed a shuttle back. I had to call a friend for a ride back to work. I was billed for a multi point inspection and oil change even after telling them I had a maintenance plan. The guy didn't seem to have time to talk to me or explain things thoroughly.
Nick was great to explain what was recommended service, needed service and did extra investigating to make sure a recalled part was previously dealt with/repaired. Thank you!
Simple job but efficient and quickly completed
Rylen did a great job. Answered all questions and car was done within appropriate time frame as promised.
Was shown a deal for tires and checked with my regular tire service center, who was still cheaper with labor and full price vs the shop sale of buy 3 tires get 1 free. Also took my truck to the tire shop after i left the toyota service center and was told by the tire company that I dont actually need new tires, and that the "stripping" mentioned by toyota service guy was actually only mostly cosmetic. Felt disappointed i was made to think i needed to buy tires when i didnt.
Also was told contrasting things. Tire guy said I needed an alignment but another worker who checked me out after oil change said my were tires wearing evenly and didnt need alignment yet. Frustrating to be tried to get to buy things i dont need when money is super tight for me right now. I lost some respect and trust with the Toyota Service Center now, and may just bring my truck to another center after this.
all staff did a great job and were very attentive.
You guys always do a great job, hence why I keep coming back!
Very respectful. Straight to the point, and knew exactly the state of my vehicle. He was more than helpful.
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