Service Center

Real Reviews From Verified Customers

Bruce T.
5 out of 5
2/25/2026
Great visit. Thanks
Carol L.
5 out of 5
2/25/2026
Neil was great! Thank you..
Janet V.
5 out of 5
2/25/2026
I always have all my work done here, they always do an amazing job!
Doug H.
5 out of 5
2/24/2026
Very good service!!
Jason T.
5 out of 5
2/24/2026
Exceptional service! We love Carlson Toyota!
Theresa N.
5 out of 5
2/24/2026
Very good service! Nice people
Claire S.
4 out of 5
2/24/2026
I'm not sure who Matt is, but Brad and Nic completely resolved the problems from the previous Saturday. I am very grateful.
Peter S.
4 out of 5
2/24/2026
Matt was wonderful and you must have brought your appointment scheduling back in house. I was actually dreading bringing my vehicle in and was hesitant to call to make an appointment. Your previous appointment scheduler was, to be quite direct, **** and impatient. The person that called me was friendly helpful and polite. What Carlson Toyota USED to be like! I am actually looking forward to my next service visit. Thank you for bringing back the level service we have come to expect from Carlson.
Nick B.
1 out of 5
2/23/2026
A tire rotation and service check with a software update should not have taken all day to perform. I was never asked when I needed. The car back. The email status system won’t work if it is not fully utilized. Don’t tell me stuff if you aren’t able to do it. Nick
Claire S.
2 out of 5
2/22/2026
New 2025 RAV4. 4000 miles. Slow leak in one tire. Slowlyy increased to about 3 PSI per day. Other 3 tires stayed at same pressure every day. Took to Carlson Toyota on 2/22. Nic said there was no leak and that was just normal fluctuation. I asked how much is normal. He said up to one quarter PSI. I pointed out that 3 PSI is 12 times that amount. He repeated that it is normal. I pointed out that there was no fluctuation in any of the other 3 tires. He had no response. He said it was because of the earlier cold weather. I pointed out that the extreme cold had stopped several days ago and I was still needing to inflate every day. He said change in barometric pressure could do it. Stupid thing to say. He persisted that there was nothing wrong. I told him that I needed to be sure that it was safe since my wife is ill and we need to travel to Mayo on Monday. He said he has seen this before and would stake his job on there not being anything wrong. Told him I would remember that. It's now Sunday afternoon and we are waiting outside of church for Toyota roadside service to come to replace flat tire.
Timothy S.
5 out of 5
2/22/2026
Nicholas was very helpful and was able to answer all my questions
Melissa D.
5 out of 5
2/22/2026
Wonderful service! Thank you!
Nadia C.
5 out of 5
2/22/2026
Best service!!
Sarita W.
4 out of 5
2/21/2026
Fast key service
Syed H.
1 out of 5
2/21/2026
Informed the attendant I do not want car wash and when car wash returned it was washed and had micro scratches all over my car. From the car wash .
Bruce T.
5 out of 5
2/21/2026
Service was great!
Ali A.
5 out of 5
2/21/2026
Great service
Nyaha C.
5 out of 5
2/21/2026
It a good experience
Bridget N.
4 out of 5
2/21/2026
James was great. The appointment took a bit longer than expected but I was able to change ge it at last minute so its not surprising since they fit me in.
Fari S.
5 out of 5
2/21/2026
James is such great man. Great job. Thank you.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort